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Verified
4/5

2006-06-09

"Excellent! Fast processing of my order, nice packing, quality components"

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Verified
5/5

2006-04-25

"Fantastic delivery and support. RMA process for a failed component was quick and correct. Support returns email contact within hours. Will buy from again."

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-02-24

"transaction was smooth and everything worked well. The only interesting thing, though, is that this order to Logic Supply was made on Feb 14, 2006, and I made an order to newegg.com on feb 15, 2006. Both the Logic Supply and the Newegg orders shipped UPS 3 day.

The logic supply order arrived on Feb 17, 2006, and the Newegg order arrived on Feb 16, 2006.

I ordered from newegg one day later, but received it one day earlier than logic supply! Logic supply took a total of 5 days to get the order to me (I ordered very early on the 14th), and newegg took a total of 3 days to get their order to me.

I was happy with Logic Supply's service and don't have any complaints, but obviously I am extremely happy with Newegg, which indicates room for improvment with Logic Supply's order fullfillement department.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Overall customer service
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Customer service being easy to reach
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Verified
5/5

2006-01-19

"I must say Logic Supply is amazing. They have timely responses with their e-mails, good phone service, and an easily nabigated website. My experience with this reseller is one of my better ones jand I will definitely shop here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-01-17

"Logic Supply is a great company to work with! I would email them some questions before ordering and they got back to me within the hour. They are very fast in processing the order. Keep up the good work Logic Supply!"

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Verified
5/5

2006-01-05

"Great store. Nice website, fast shipping. A part broke after three hours of use and the RMA process went very smoothly and quickly. Good communication. Will definitely buy here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-12-11

"Seller was excellent, Their system provides all tbe information needed to order mini ITX systems and they promptly resolved a problem with a bad memmory stick on arrival."

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Verified
5/5

2005-11-28

"I have previously ordered from Login Supply, this is my second time. I found the sales people I have spoken with by phone or email to be knowledgable and helpful. My order was packed and shipped very quickly, and arrived on schedule. I found the web site to be well organized and informative, and when I have questions and contacted sales by phone, I was treated in a friendly and respectful manner. "

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Verified
5/5

2005-11-22

"The small items ordered arrived on time and in working order.
I had some difficulties with a misunderstanding regarding the shipping of my item and the company was very cooperative in clarifying and resolving my problem.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-10-22

"I purchased a case and motherboard from Logic Supply after asking them a quick question I had regarding the capabilites of the motherboard. Everything was exactly what I was looking for at an excellent price. The order shipped quickly and I raced home from work to play with my new toys.

The one killer for me was that I couldn't get the onboard sound to work under Linux as I planned. This computer was to serve as an HTPC so this was a deal breaker. Sure, I could put in the sound card I had laying around that would do digital coax out in the right format, however, the motherboard I purchased had only one PCI slot.

It is important that I note that Logic Supply made no promises about performance or functionality under Linux. For us Linux folks, if you can't get a clear yes or no on whether or not the product works after a few Google's then it's Buyer Beware. I took the chance and things didn't work out.

But I'm glad I took the chance with a company like Logic Supply. Even after I told them I was returning stuff, the customer service was top notch. Most companies wouldn't know customer service if it snuck up on them. Logic Supply was professional, courteous, prompt and helpful not only before and during the sale, but even after I indicated I wanted to make a return. Even my return was processed very fast.

Thanks guys! Sorry things didn't work out, but next set of toys I buy, I'm heading straight for your website. Thanks again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-09-27

"Great, quick service. Will deal with again for sure."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support

Verified
4/5

2005-09-17

"I originally purchased a VIA Epia MII6000 but found it wasn't fast enough for my purposes. I sent the board back to Logic Supply following their RMA instructions. Although they took over a week to process the RMA, they did eventually credit my account and I purchased a replacement board (the MII10000) which arrived the following week. Reliable and friendly if not the fastest."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges

Verified
5/5

2005-09-17

"This had to have been the best purchase online, from any retailer I have ever had! I will be making another purchase very, very soon; to the tune of around $1300.00. They have earned my business. Bought product at ~10 AM. Shipped by 3PM. Tracking number the minute that it was shipped.

THANKS LOGIC SUPPLY!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-09-12

"I placed two orders within days of each other. THe first was back-ordered, so they bundled both together to save me shipping costs (a suggestion made by their customer service department). Very professional, very fast. I would certainly give them a high recommendation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
N/A
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-08-29

"An absolute joy to work with! I've already ordered again and received that merchandise!"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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