"Painless ordering & shipping. Everything perfect.
I recommend this seller."
"I am not a happy camper. Purchased 2 1GB RAM modules for my HUSH computer purchased from this vendor. Paid at least 50% over best price to get good RAM for a premium computer. 1 module received defective. Returned, and received a second defective module. Last thing I expected at these prices. It will be a minimum of 2 months before I have my full purchase. The second RAM they sent me failed exactly the same STRIDE6 test as the first. It almost looks like they sent back the same defective module I returned.
To their credit, they have given serious attention to my problem. I have talked with one of their senior technical people and with a business development person who is clearly very concerned about making me a "happier camper." What it boils down to is that they are finding it hard to believe that both RAM modules could have been bad. Apparently it passed the RAM diagnostic they are using, which is not the same one I am using -- from Microsoft. Well, we are making progress. I am sure it will get sorted out eventually. They offered that I would return the computer and they would do complete diagnostic and send it back working perfectly. But who can live without their computer for a week? Not me. It just seems so obvious to me that it's faulty RAM. The saga continues. As I said, I am sure they will work it out eventually."
"Quick response, order was perfect. Seller advised me of a less expensive alternative for my application, saved me $$."
"I needed to return an item that upon inspection was not suitable for my application.
I called Logic Supply and explained the situation. They promptly issued me an RMA number and refunded my purchase price when the item was received.
"
"I ordered a power supply from them, and it was defective. I emailed support and they walked me through the possible problems, then they gave me an RMA and I exchanged it. No problems here!"
"Site claims same day shipping if ordered by 3:00pm. My order was about 3:45, yet was still shipped out, to my great joy. LogicSupply has a great selection -- especially for some more obscure products. I'll be moving this site closer to the top of my list knowing I can order up 'till 3pm, and still get my order the next day!"
"Great tech support, very patient with my frequent questions, fast shipment would definately buy from again."
"I recently ordered a mini-ITX system package from Logic Supply. My original order was processed quickly and I received the components on a timely basis. It turned out that the motherboard was defective (bad onboard NIC). I called to arrange an RMA to exchange the board. The phone staff was courteous and helpful. I returned the board and I had my properly working replacement in a reasonable amount of time afterwards."
"I thought it took a day longer to ship than it should have but that could have just been me being impatient. :) "
"When I called, Dan spent time with me reviewing what we are trying to accomplish and to therefore configure an EPIA system. Bought one with them doing the assembly.
It was delivered ahead of time. Had a problem a problem when the system arrived. Called and got right through; no waiting! They readily diagnosed the problem : a cable had become unattached during shipping. Three minutes with a screwdriver and I was up and running (and I'm not a hardware guy).
System has dutifully done its job since the day it arrived. Very happy customer who will be returning for a batch of these systems."
"I Needed my order shipped next day so that I could demo one of our products at a show 2 days from my order. The Staff at Logic Supply did just that, they shipped my order out next day. When I received my order everything was in perfect order. During assembly I noticed I was missing one of the components I ordered. After calling Logic Supply they shipped it with no additional shipping cost. While I had an issue with my order their courteous staff resolved the problem and I am very pleased with the service I received from Logic Supply"
"Same Day Shipment, Easy to use Web Site, Would purchase from again."
"Great customer service. They went out of their way to help me decide on the best system and then got it built and shipped out in only two days. By far the best company I have ever dealt with."
"I am very pleased with the service I receive from Logic Supply. My products have always been shipped in a timely manner, and the two times that I have needed Technical Support, Logic Supply has been able to provide the support as needed. I have been ordering from them for 2 years."
"Great customer service. I knew from the web site that one item was out of stock and due in a couple of days, but they sent an email altering me to this delay anyway. And then shipped the complete order a day earlier than I'd expected. It arrived as expected, well packaged. This is my second purchase from them, I'll definitely be back."