"Simply the best service and prices for custom apparel"
"Ordered 5 hats in the beginning of July. 2nd order so the logo had been set up with previous order. So that was not the issue. Got a notice on July 22nd or 23rd that my order was ready to ship but CC issues. That was my issue.
It just took so long to get the order shipped out. The cap quality is very cheap. Yes its the look of the new trend but very flimsy. Most hat front (where logo is printed) is sturdy. The hat stands up or at least does not wrinkle like cheap canvas. My first hat order had similar issues.
I have been ordering for several years for our business with no issues. Even the hats we bought through Lee Insurance were "promo" hats and very sturdy hats.
Just don't know if its the hats or its profit over quality.
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"We weren't sure what to expect, but from the moment we got the logo proofs, it appeared that this vendor made a quality product. After we received the apparel and saw the high quality embroidery, we were blown away. In fact, we submitted a second order a few days later! Very pleased!"
"I was happy with the t-shirts I received but the jackets ran very big so I inquired about returning one. I did not receive an email response back regarding the return. "
"I'm a complete hat snob! I was very impressed with the quality of the hats and logo. It fit well and looked good. I highly recommend it to anyone with a small business. "
"I have used LogoUp in the past for a variety of jobs. Recently for hats. Not only were they fast, but the embroidery was even better than some previous vendors. Why go anywhere else. Defiantly sign up for email specials! My rep delivers great service. Payment was easy."
"We purchased these shirt of our department, specifically to be used at job fairs. The material was great! (Mesh/light/airy) The stitching and out logo was printed perfectly. We ordered a size up in everything and that was a good fit."
"Logo up has excellent products as well as customer service. "
"I was looking for a unique gift for the "person who has everything". LogoUp choice of shirts (for men and women) and gift items is unlimited! I emailed a pdf file of my logo to LogoUp. They suggested the sizing of the logo on the shirt. The professionalism and turnaround times were outstanding. The gift arrived and is so beautiful. The gift recipient was so surprised and absolutely loves their embroidered logo golf shirts. I will definitely use LogoUp again and will recommend to friends."
"The promised turnaround for logo mock up etc. were not met, by the time we finally had a logo mockup it was too late to get the order in time (a time which was clearly noted on the initial order). That said, they did work to get it out and shipped to us in time, arriving the day needed. A little to close for my comfort and also one of our logo colors was wrong but of course too late to fix it."
"They shipped the wrong color for a partial quantity of my order, when I contacted them to correct the issue about a week before the event, they delayed answering back and told me it was not possible to rush the job to arrive on time for my event.
They offered a 30% discount on the wrong color shirts, but I could not accept it as I needed all shirts to be the same.
I am returning the wrong color shirts, demanding for a refund and cancelling my account with them.
I am working with a local company who was able to get me the remainder shirts on time and at a lower cost.
I am completely dissatisfied with their service, response time and the way they handled this issue.
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"They canceled my order because my logo issues and they still charged me. After calling 2 times and they said they would refund my money, they did not. So I have to call my credit card company "
"The hat colors in the proofs that they sent are so far off from the actual color. I have been dissapointed twice. "
"Excellent company from a long time customer!"
"I loved it.will use the service again."