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Product & services pricing
3.65/5
Chance of future purchase:
3.54/5
Shipping & packaging:
3.50/5
Customer service:
3.38/5
Return/Replacement policy:
4.07/5

5/5

2023-05-23

Great Company

"I have ordered quite a few products from this companies for different projects that we do. Always accommodating and professional "

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5/5

2023-05-22

Fast and Accurate

"LOGO revamp came out great, designer listened to my concerns and full addressed them. Great result!!!!"


2/5

2023-05-18

New Embroidery Fees

"I've ordered from Logoup since 2015 and recently spent hours placing three large orders (because their system is pretty cumbersome). After placing these recent orders, they emailed me saying that "In order to embroider your logo on each item, we charge a small fee of $2.99 per application, which is much lower than other vendors." I've placed many embroidery orders with them over the years and have never been asked to pay additional fees beyond what was listed when I chose my items. I emailed them and they kept insisting that their overall prices couldn't be beat and that the extra $2.99 per item was reasonable. I explained to them that there are other competitive options out there and that charging added embroidery fees after customers choose their products is bad business. It's a price increase, I understand. But their business is providing custom logos on merchandise. So adding an up-charge for embroidery seems silly. Everyone that uses your site is expecting to have their logo embroidered or screen printed onto their gear....it shouldn't be an up-charge. Which is super annoying because it's a new charge and because I missed it in one of the last steps before check-out (which is why I increased the rating to 2 stars). But even if I had seen that up-charge, I would have been ticked at the hours I spent compiling my order only to find a new charge added at the last minute. AGAIN, price increases in 2023 are expected.... but you lost a customer because it wasn't up-front and obvious like your prices have always been in the past. "

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5/5

2023-02-20

Great service, great products

"I received a “proof” from the shirt, designer, and was very happy with the choices. This shirt designer chose. It looks great is exactly what I had envisioned."

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5/5

2023-05-09

Looks Sweet!

"Nicest looking hat design Ive aseen in a while. The logo is sized perfectly and the colors look amazing"

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5/5

2023-05-06

logoup is the best!

"I highly recommend logoup. I keep coming back over and over again.
The best in the industry, period.
"

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4/5

2023-04-27

As always pleased.

"As always pleased with the proof of work being sent, excessive and unnecessary shipping charges but overall they are the go to for any and all of my embroidering needs."

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5/5

2023-04-20

Fast service, arrived fast, exactly as ordered!

"Always very smooth process arrived quickly! "


5/5

2023-04-07

Great Products and Sevice!!

"My guys loved the new hats! You guys did a phenomenal job. Thanks again.

Hurst Homes
"

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5/5

2023-04-06

Luis provided exceptional customer service!

"I presented a very difficult design challenge to the team, and the EXCEEDED all expectations!
Thank you to all who helped deliver an amazing end result!
"

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5/5

2023-03-17

Shipped fast!

"Very happy with my orders. the process only took about 2 weeks"

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5/5

2023-02-19

Love our shirts!

"The designers and customer support team were so helpful! We just love our t-shirts!"

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5/5

2023-02-16

Dialed it in with little instruction.

"They understood what I described and dialed in the proof without need for any back and forth. Quick and accurate. "

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5/5

2023-02-14

Awesome!

"LogoUp always does a great job! I really appreciate it!"

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5/5

2023-02-04

Great Product and Fast

"I needed new jackets for my staff, I found what I was looking for and at a great price. It was literally 2 weeks from order date to delivered at my house. This is the reason I come back over and over. "

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