"We have been ordering from Logo Up for a number of years & have been satisfied with the quality of our orders. "
"I am usually very particular and detail-oriented when it comes to designing custom embroidery and arriving at a final embroidery that matches my initial vision.
Alisha and the rest of the Logoup team were especially accommodating of this and took the extra effort and time to make sure that we landed on a final design that I was happy with. Despite my busy schedule and multiple delays on my end, Alisha and the team kept helping me until we arrived at the final design.
Will be coming back for future pieces! "
"First time and now a forever customer all thanks to the marvelous Lisa. I was having trouble confirming if our company’s requests were being processed correctly over e-mail, so I called the general line. I was lucky to have Lisa answer my call because she was cheerful and positive as well as very patient and thorough. Lisa walked me through each question I had making sure I fully understood before moving onto the next subject. Lisa triple checked all the information with me to give me peace of mind that our order will be correct. Lisa even took the time to explain nuances that have me feeling assured that going forward, I’ll know exactly what to do. I was lost, then I found Lisa the life saver. I have only the best to say about Lisa and am extremely appreciative of the service they provided."
"Due to unforeseen circumstances, I missed the date on my event for a past order. So to avoid that issue again, I called this order in. I worked with Rick on the art team and he stayed on the phone with me and we found a new layout for my logo that works for all of my items.
Thanks Guys!"
"From the creation of the logo to receiving the products, great experience all around! Highly recommend LogoUp!"
"It I am not good with computers so I was worried it would be complicated. Once I placed my order though, customer service from Michelle and also my designer Lewis was so friendly and informative and it was a very smooth process. So excited to get my items and can’t wait to order again!"
"ERIC ELUETT w/ Logo Up was the absolute best with helping me get my order and logos done quickly and easily! Eric made the process seamless! He really saved the day, THANK YOU for helping me! -Angie"
"Love the products! I made a mistake when placing an order and needed to change something about the order. Eric E. took the call and was more than happy to fix the problem and went way above my expectations to deliver excellent customer service. T"
"Great experience from start to finish."
"What a scam! Placed an order totaling 1065 dollars for 95 hats with logo embroidered. Received an email stating my logo would require a higher stitch count so they would like to proceed with my order for 8.99 more per piece ($854 more). I replied with please cancel the order. they then replied with we can do it for 4.99 more per piece ($474 more). When you advertise a price and an order is placed the deal is complete. I wonder if they scam everyone this way???"
"Made the order in the time frame that gave a cushion before my trade show. Checked on it a week out, only to find it never made it into production and they can't make it in time.
But don't worry! They offered to waive shipping! Like that was helpful.
Now I am going to a trade show empty handed. Really a shame, they used to do a great job."
"When a company gets big it tends to leave some values behind, such as on time delivery, customer service, and doing business with as a B2B. Lost clients do to being reliant on this comapny if anyone orders from them be sure to have a month grace period."
"Logoup.com did an excellent job on several orders spanning a few years. Hats, jackets, shirts and other items all customized with print and embroidery. Fast, efficient and accurate with great prices. Support this multi-generation family business."
"My order was $400 for a vest, 2 shirts and 2 hats. Pricey, but to get the gifts I wanted I was ok with spending that. Then I get an email, in order to have the logo as I chose at checkout “on the back” (mind you it lets you pick that and has no issue completing your order) it’s going to cost an additional $175. Excuse me??? On top of the $80 “set up fee” it’s also $175 to make the logo fit on the back of the vest. No thanks!! That’s ridiculous. "
"I've made a few orders with logo up and their quality of work has always been good! I recently made an order that was not initially correct and they helped me to fix it and saw that I got the discount that was on my original order. I really appreciated the great customer service they gave me!"