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0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2015-10-16

"Never received order so I'm out of $89. They told me they're not responsible for my order once it ships then hung up on me "

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Verified
5/5

2015-10-16

"VERY HAPPY!! GREAT QUALITY, QUICK DELIVERY, AMAZING PRICES!!!!; "


Verified
1/5

2015-10-16

"It was unsatisfied experience. All of the products I've purchased were low-quality and even some of the merchandise arrived with broken zippers or not properly adhered to the product. I contact them and the customer service representative didn't seems to care of my situation. He would stay silent and proceed without acknowledging my claim for a refund. I was distraught to find out they wouldn't deliver the high customer service they're know for. It was a personal experience that will NEVER experience with them. The indifference and their inability to reach me for available options that would benefit them to keep me in their business. Instead, they decided to ignored me and continued to email me of their FABULOUS merchandise, it's a joke! Please those of you who are reading this, STAY AWAY!!!.
"


Verified
1/5

2015-10-15

"Items didn't fit at all and wanted a rma to return them but still didn't get them."


Verified
3/5

2015-10-15

"I ordered 2 items but only received 1...I called to ask about the item I didn't receive & was told they no longer sold that item. They told me I will be getting a refund but I was a little disappointed because I wanted that item for a special event & if I knew while ordering I would've picked something else because now I don't have enough time to wait for something else to be shipped before my event "


Verified
5/5

2015-10-15

"I love my daughters Camo. skirt she got from you !"


Verified
1/5

2015-10-15

"This was my worse online experience.. I still haven't received my order.. I had to cancel my order because it's been almost three weeks and my order still sayin processing.. like that is crazy and when you try calling customer service they say ANYTHING to get you off the phone and would not allow me to speak to a manger abt my matter.. sales rep. Jack and Hanna made up lies after lies.. I'm soo done with lollicouture.. just waiting on my REFUND what a waste of time and unnecessary headache.. bye Lollicouture "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2015-10-15

"I ordered over two weeks ago and still have no received my clothes. I called 3 days after my order and because I needed it within 10 days and was told it would ship the next Monday. Tuesday it still had not shipped so I called to cancel and the women I spoke with would not cancel told me to wait until Thursday. It is now Wednesday almost a week later and 2 weeks since I ordered and it still hasn't even been shipped."


Verified
5/5

2015-10-14

"I like the service and the product. "


Verified
5/5

2015-10-14

"I loved the shoes and the prices were great"


Verified
5/5

2015-10-14

"Fast delivery, hot boots..("


Verified
5/5

2015-10-14

"yes it was delivered on time very satiisfied
"


Verified
5/5

2015-10-14

"quick devilery...fit well"


Verified
1/5

2015-10-13

"This company is horrible. I will never order from here again. I haven't received my order and I ordered 3 weeks ago. I asked for a refund and was told I should just be patient and wait on my package. HORRIBLE!!"


Verified
1/5

2015-10-13

"Horrible experience. They advertised incorrect colors and sent wrong items. Customer service cannot speak ENGLISH and are very rude. They will make you BEG to return items and it will always be your problem, not theirs. They will say that they never received them even with tracking numbers. they say that the United States Postal Service lies. UNSCRUPULOUS. Do not fall for SPECIAL DISCOUNTS as you will never get your money back, OR CREDIT AND THE ITME WILL NOT BE THE SAME AS ON THEIR WEDSITE. If you have to have something here...and I recommend that you do not, pay with PAYPAL as that will be the only way that you get your money back, AND EVEN THAT WILLL TAKE HOURS OUT OF YOUR LIFE! LOLLICOUTURE.COM WILL NOT BE HERE NEXT WEEK AS THEY ARE THIEFS AND THEY ARE BEING INVESTIGATED ON THE WAY THAT THEY DO BUSINESS. THIEFS!!!!!!!"