"I never received my item! I called twice and got hung up on both times! It's been 3 weeks now and I am going to report them to the fraud unit at my bank!"
"I've been waiting for 2 weeks for my package and it's set to arrive in another week. I didn't get an email about my purchase until just a few days ago, so for the first week and a half I thought they lost my order. Very inefficient. Hope the purchase was a good one. "
"Bathing suits were shipped in poor condition. The straps and bow on the top were un sewed."
"I've sent several emails and have called the number that was in the contact info...no one answered and no one has emailed me back! It's been three weeks going on four and I haven't heard anything yet with no refund!"
"I was please and satisfied with all my merchandise,everything, I order was true to pictures. I will shop again, I see size 11 in sandals tend se.quick."
"It took over a week for my order to even get processed. I did not get my item delivered until 3 weeks later. I can understand the process of delivery (standard delivery) being slow BUT for it to take almost 2 weeks to be "processed" and leave the facility?! Ridiculous! Very dissatisfied"
"Was very impressed with the product for the price-took a little longer to get to us but when it got here it was great! "
"It's been a while since I treated my self and I ordered 12 pair of shoes and got them in one week quicker than I expected then lollicouture have definitely earned another customer "
"I am extremely happy with my order! LOVE LOVE LOVE your selection! I am receiving many compliments on my purchases! I have also referred quite a few people to your website! Thank You I look forward to doing business again!!"
"I ordered my bathing suits in a large and got smalls. At ever my turn to try and get some information on why this happened. I still have not been contacted back and everytime I try and call I get directed oh hold for hours!
I cannot believe how badly this service had been."
"This is my first time shopping with you and I never received my package. I shop on line often and have received my orders from Forever 21 and Adore Me with no problem so i don't know what happened. If you do not resend it I will not be shopping with you again."
"Customer service was horrible. I was on hold for 20 min at least every time I called. The rep couldn't give me answer or solution. Placed an order two weeks ago and its status is still pending which is ridiculous since they took the funds the next day. The rep told me they weren't sure when it would ship or of it would be processed. At this point I just wanted to cancel my order and get my money back. However they told me she couldn't guarantee that the order would be cancelled or that I would get my refund. "
"I don't know where to begin. FIRST! Their bathing suits run small and are final sale no exchange no refund! I ordered two different orders from this raggedy place. The first bathing suit shipped out in size medium quickly I was very happy until it arrives and was way too small. So I tried to return it and the guy said they are final sale. So I ordered a new one in a size large. That shipped and arrived within five days and I was happy. Meanwhile I'm still waiting on a different order of two bathing suits. Those I initially orders as size medium. Once the first suit was too small I called and asked if they could switch those to a size large before shipping. The man said yes. Low and behold two weeks later when I still haven't heard a word I called back. I was told they shipped as medium and there's nothing I can do about it. I complained and wanted refund and the lady was very rude. I will be calling back and you better believe I'm getting my money back. I WILL NEVER ORDER FROM HERE AGAIN AND DONT REC THEM. THE CHEAP PRICE IS T WORTH CHEAP SERVICE. As you can see my initial order was 2/23 and here it is 3/10 and I'm just now getting any info that it shipped and in the wrong size. "
"I orderd two pairs of shoes recieved one. Said on the shipping label it said i would be refunded for the one that wasn't sent. That was the pair i really wanted. They gave no reason why i didn't recieve that pair. Yet to see the refund either. "
"I still have not recieved my order!! "