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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2016-02-15

Not as pictured

"Slow shipping not as advertised boot was cloth like high shipping two weeks delivery "


Verified
5/5

2016-02-14

I love the shoes, receiving merchandise was bit long.

"I love quality of shoes, shipping was a bit long, overall I am satisfied."


Verified
5/5

2016-02-14

loving my shoes...

"This will be the only place I come to get my shoes. U place an order, within 3 days it ships off, and within a week, u have your order. Freaking amazing!!!! I love u guys :-)!!!"


Verified
5/5

2016-02-14

Wasn't sure but great experience!

"After reading reviews wasn't sure but my experience was great. Even a personal phone call from Hannah when one of my items wasn't available! "


Verified
4/5

2016-02-13

"They just forgot to send me a notification email, but all my dresses were cute, one had a hole but I stitched it, wasn't worth sending it back over."


Verified
3/5

2016-02-13

Shipping time is terrible

"I requested and paid over $20 to have 2nd day shipping, however that's not what I received it took my boots about 5 days to get to me , I feel I deserve a refund on the 2nd day shipping and be charge with regular shipping prices"


Verified
5/5

2016-02-12

How to do Customer Service

"I was very impressed with the attention I received from Lolli Couture's staff. I placed my original order via Amazon. When I wanted to change my delivery method I emailed. I received an email from Lolli that same evening. They gave me a time to expect a call the next day. They called on time, handled my request, and were all around pleasant. When the boots--a gift--did not fit, I again emailed for exchange information. They again replied within an hour. While they stated they did not accept exchanges, they gave clear instruction as to how I could return the original boots and complete a new purchase. I did not hesitate to do so. I have recommended them to others since and will use them again!"

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Verified
4/5

2016-02-12

one style did not ship

"Order a shoe that was in stock and my money was pull then all of a sudden the shoe was not in stock and I still have not received my refund. "


Verified
1/5

2016-02-12

Missing fringes

"I ordered some fringe boots and some of the fringes were missing on one of the boots that is not good bussiness."


Verified
2/5

2016-02-12

Poor service

"- the product is not delivered in boxes (like shoes)
- the shipping cost is very expensive, as not every product shipped in its original box.
- When re sold the same product and did not send me, you do not send me an email notifying until the order arrives know if is complete. I do lose a lot of time and look bad with my clients.
- the method of you money back is very slow. In addition, there are times that if I did not send you an email telling you, that have not done me a refund, you do not doing me the refund.
- -and finally, what I hate most is that you send me the shoes in the wrong size purposefully. Deleted the original size and covered with tape and put the size that is supposed I ordered. Always you gave me aware and it makes me look bad with my clients.

Patsy cantú
"


Verified
5/5

2016-02-12

Replace

"Beautiful shoe, but they are too small can I replace this shoe for a size 11. I really want this shoe. Thank you, Ms Hosea"


Verified
5/5

2016-02-12

On time!

"Everybody loves for a shipment to come on time!I was very spectacle about order from a new website, hoping that it arrived on time for a special occasion, and it did. The quality of the boots was a PERFECT match, the quality was the same as the description, and the color was amazing. :)"


Verified
5/5

2016-02-11

Fashionable Shoes!

"Nice shoes! Would order another pair, but did not have my size. Looked as pictured. Terrific price!! Transaction smooth and delivery fast!!"


Verified
4/5

2016-02-10

"I was happy whenI got my swimsuit. it fit perfectly but it had a little hole on the side "


Verified
5/5

2016-02-10

"Fast service and nice product"