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Product & services pricing
4.81/5
Chance of future purchase:
4.82/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2021-11-20

A lovely dress watch at an amazing price.

"This is a beautiful dress watch, and its unbelievable the amount of quality you get at such a low price. Mark Has 'hit it outta the park' with this piece. "

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5/5

2021-11-19

Fantastic experience

"Quickly delivered, customer interaction was very prompt. Definitely my go to shop when looking for watches. "

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5/5

2021-11-12

Awesome purchase

"Awesome watch good Price fast shipping a real good quality watch highly recommend this watchmaker it has incredible illumination you got to get one the Islander brand "

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5/5

2021-11-05

Items received on time. Great experience.

"Everything done as expected. Great job."

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5/5

2021-05-01

Great company great service

"Mark was quick to reply to any questions I had. My watch arrived in less than a week from ordering. Overall I am very pleased with the service of Long Island watch company. Thank you Mark, Andrew"

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2/5

2020-12-16

Poor service, loooong waits

"I admit I am bewildered at the high ratings that this company gets. I have placed two hefty orders, and they are STILL lost in the mail, untrackable. I placed the orders at the start of December to avoid the near-Christmas rush. But evidently NYC cannot even process mail that remains in the East/Midwest tolerably well. (Does NYC do anything well nowadays?) When I asked for his help, Marc told me that this is what one can expect this time of year. Well, if so, he should have told us all not to use US Mail in December. He should also be able to access information that I cannot. I am not pleased to be waiting on hold with USPS for 1.5 hours. I have no idea why he gets raves from those who ordered from him only a few days ago. I have not enjoyed the vaunted super-speedy service.

I also am surprised that there is no phone support. In fairness, Marc does answer emails quickly.
"

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5/5

2020-02-26

Fast service

"Bought 2 watches, one as a gift and another for myself. Both came in perfect condition and at a better price than I would get from other stores. Not only that but I trusted the site that I would get exactly what I was looking for. Will definitely use Long Island Watch again in the future."

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5/5

2020-02-08

BEST SERVICE! GREAT PRICES! TOP QUALITY!

"I really can't say enough good things about Marc and everyone at Island Watch! Had a small issue with an order I made and they really went above and beyond making it right and ensuring I was absolutely satisfied. Around the same time I had an similar issue with another dealer and I am still dealing with it. The difference is night and day, and Island Watch has earned my business! Watches can be big investment and it really helps having a source that you can trust to deliver high quality at a great price AND be there for you if you ever have an issue.

Thank you Long Island Watch!!

Alex G
"

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5/5

2019-12-30

Best Customer Service

"I bought 61 watches last year. 3 of these I bought from Long Island Watch and I must say that Marc at LIW was absolutely the best customer service experience I had all year. His attentiveness to detail made my watch buying experience amazing. Will continue to buy from them whenever I can. I appreciate their videos on YouTube as well. Just a great overall experience."

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5/5

2019-11-07

Excellent Company

"The sales person did the transaction with me as though I was their only client. And additionally great pricing. "

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5/5

2019-11-06

Thank you, LIW!

"I got an Orient Triton from long island watch as a gift for my dear friend. It arrived promptly and in good condition with warranty and papers. This is an excellent time piece and will last my friends adventures. I also really like the owner, Marc, who helped me find the right watch for my friend in my budget. "

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5/5

2019-11-05

Trustworthy Seller, good curated site, competitive pricing.

"Trustworthy site, I always worry about getting fakes from faceless amazon stores, especially for seikos and casios, but know that I can rely on this site to offer the real thing at very competitive pricing. "

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5/5

2019-11-03

Great service, great selection

"Purchased a flightmaster sna411 from him. The watch is flawless, shipping was fast, and the owner responded to my inquiries quickly via email. Perfect customer service"

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5/5

2019-11-03

A busy year ... :)

"About a year ago, I took my old non-working 1971 Bulova Snorkel dive watch into a local small-town jewellery store here in SW Alberta that also offered watch repairs. I was quoted a price of $350 and so I put my watch back into my pocket and drove 100 miles back up into the mountains. That old Bulova was a sentimental favourite, but I am not *that* sentimental.

I am 70 years old. I told myself that I deserved a nice watch. I had the bug, again.

It didn't take long to learn about Long Island Watch. Since that time I have bought five Seiko watches from the online store ... three for myself (two SKX's and a soon to arrive SNZ) and two as gifts (an SKX and an SNK) ... plus a Horween watch strap and a high-end spring-bar tool and a half-dozen spring-bars and about ten NATO straps. The merchandise and buying experience have both been perfect. The amazing $5 shipping to Canada had immediately caught my eye and has since bumped to $10, but that's still acceptable. However, it seems a bit silly for small stuff like straps and spring-bars which ship in a tiny padded envelope just fine.

I have never had a complaint, but the owner is incredible about replying to questions and FYI emails.

I have also bought a couple of Marathon watches (a Medium TSAR Quartz and a GPQ) during that time, but not from Marc at Long Island Watch. Marathon Watch is based in Canada (since about 1939), and therefore it was cheaper to buy from Amazon.ca and have the watches shipped directly to Alberta from Marathon Watch in Ontario.
"

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5/5

2019-11-03

Excellent experience

"Marc is the deal deal. His reviews and watch and learn videos are all excellent.
Bought over $400 timepieces with no issues.

Highly recommend buying from Marc!
"

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