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Product & services pricing
4.81/5
Chance of future purchase:
4.82/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2022-01-22

Awesome company to work with

"Amazing customer service. Awesome products. Long Island watch responds quick to emails and always handles returns or exchanges in a fast and fair manner. Will continue to shop there for years to come "

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5/5

2022-01-21

Perfect service!

"Perfect advice, service, shipping and product as always. Parts to switch bezel style on my original Islander."

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5/5

2022-01-19

Great communication and fast delivery

"My experience (1st) with Long Island watch has been a good one. A really hassle free purchase. Thanks for your excellent service. A great buying experience."

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5/5

2022-01-17

More than Happy Islander

"What a great purchase! The salmon dial on this Islander is beautiful, and at the heart of this watch is the Miyota 9015 caliber movement which is considered an extremely reliable movement since its introduction in 2009. The linked bracelet is of top shelf quality along with being just about the easiest bracelet to resize due to the screw out link pins; and the screwdriver is included! The micro adjustments at the clasp allow for an exact fit every time. You’ll know this Islander watch is high quality as soon as you slip it on your wrist.
I’m going to buy another Islander watch soon before the prices increase as I’m sure they will.
And lastly, I have never before experienced such direct personal customer service from the president of Island Watch, Marc Frankel. My every question was personally answered by Marc and I felt as though I was his most important customer.
I’m impressed and delighted with my purchase at Long Island Watch; oh yea, I received this watch 2 days after I ordered it; amazing! Now THAT is customer service!
"

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5/5

2022-01-12

Amazing leather strap

"This is the first horween leather watch strap that I have ever ordered, it is beautiful and I am sure it will be with me a long time. Thank you for being around to supply my watch modding habits!"

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5/5

2022-01-10

Amazing shopping experince and customer service!

"First of all, Mark is an expert in both customer service and time pieces. Received my item in time, and as described. The watch received is amazing! Super recommended!"

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5/5

2022-01-10

Great Experience

"I had a great experience buying from Long Island, the product was exactly as described on the website at an excellent price, delivered swiftly and some really nice follow up correspondence after my purchase. A company that has real customer care at the core. The experience of buying from Long Island even though I live in the UK was first class, no hidden costs."

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5/5

2022-01-06

Amazing

"Got a Special Edition watch. Now it’s my new daily! I would definitely buy from Island Watch again."

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4/5

2022-01-02

great watch band....

"Ordered new watch band for an older Citizen EcoDrive. Fits great, looks great. Just as I expected. Thank you. "

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5/5

2022-01-02

Big Eye-Catching Stunner!

"When I first saw this watch I was struck by how it's size reminded me of the sheer tool bulk of my Marathon JDD. This is NOT a small watch by any standard but actually wears smaller than the JDD, save for the supplied rubber strap. Ah, that strap, I feel that Phoibos could have gone with a more streamlined offering in this regard. It holds the watch well but has considerable chunk at the buckle and keepers that with a short-sleeve dress shirt or t-shirt in warmer months would not bother you at all but in winter it hangs up on things a bit. The strap features quick release spring-bars, so that is a plus and I have a slimmer more sculpted silicone strap form Blushark on the way, I popped the strap from my JDD on it and Voila, perfect. The watch itself is very well made, with everything lining up,(AHEM...SEIKO), good consistent brushing throughout and excellent engraving. The bezel action is stout with little to no backplay and is lumed ceramic as well. I do feel that serrations all the way round the bezel would add grip but it is adequate and attractive as is. I find the crystal a bit puzzling, sort of a flat beveled dome and that bevel makes picking out the indices on the face a bit interesting but not bad, just....puzzling, I would have gone with dead flat but that would make the watch appear larger visually head-on. I went with the green colorway and I'm very happy with it, with applied rectangular high polished indices all-round and a framed date window with the date in white the matte army green is pleasant to look at and different. Good crown action with a beveled diamond shape very easy to grip and on the large side. Powered by the ubiquitous Seiko NH35 it hacks, hand winds and my example out of the box has settled down to an astounding 1-2 seconds + a day on the wrist, 4-5+ off the wrist when sleeping, a good darn near COSC showing so far. I buy Tool Dive watches and dive with them and as such I beat them up and use them AS TOOLS, so far this one gets my vote, Buy one, you will not be disappointed unless you have a small wrist in which case go for an Islander 38mm for an excellent smaller dive watch offering, and buy from Island Watch, the shipping, tracking and customer service was, and is, top notch and speedy as well as having awesome pricing! Well done Marc and Crew!"

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5/5

2022-01-01

First time buyer

"Arrived quickly, looks great, I'm really enjoying it. No problems at all, plan on making more purchases here in the future."

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5/5

2021-12-30

Absolutely Beautiful

"Pictures do not do this watch justice. In person, it looks and feels way more expensive than it is. I've had a smile on my face ever since I opened the box. Very high quality, and just a gorgeous watch. My only complaint is that the hands are hard to read sometimes because they are light colored on a light background. I love my Samurai, but everything about this watch is better. Screws in the bracelet is a game changer for me. I wish they would put 'ISLANDER' on the dial instead of the logo, but I love this watch. Incredible customer service, and I will be getting another Island Watch for sure."

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5/5

2021-12-24

Satisfied customer

"Order arrived early and the watch is fantastic. Have ordered from them before and will do so again. "


5/5

2021-12-22

Excellence!

"The watch came faster than estimated delivery time, and exceeded my expectations when I got to hold it in my hands "

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5/5

2021-12-21

Great service, prices and inventory.

"All good . My second purchase."

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