"I bought a 720p security system with a 1 TB DVR and I love it. Overall good quality and worked out of the box as expected. Service was great, but sometime you can sit on hold when calling support for 30-45 mins. This was during black Friday so that might be the big reason because ever since support has been great and quick! You will talk to someone in the US which is AMAZING!"
"I had another system and the DVR Server died and I went to price out the replacement and it cost more to replace the existing DVR Server than the entire Lorex system cost. I received the system and was amazed at how simple it was to set up. The App's are great and allows my family to view the camera's from anywhere. We set up the app on our iPad and we have access to view the camera's from anywhere in our home.
I highly recommend this to anyone that is looking to upgrade or change to a reliable simple system. "
"Best purchase I ever made for security. I am able to see the kids come on go through the camera as well as get email texts to my phone with the motion sensor. The Wireless IP Camera took all of 2 minutes to set up! 5-Star product! Already recommended to a friend and they purchased. "
"I have bought three LNC 116. They have great quality picture both day and night. Great product for a reasonable price."
"I purchased this as an upgrade to my analog system. Resolution is not a clear indication of picture quality as image processing has a lot to do with that. Overall I am pleased with it based on the price payed. Having the DDNS service provided free is a nice feature and the automatic port forward toll was pretty handy. Be aware the firmware on the website is actually older than what shipped on my NVR so double check before proceeding. I don't see an easy way to be able to log into the camera's directly to be able to change settings short of using a POE injector, unless there is no intention to log into the cameras like a traditional IP camera.
I like the mobile apps but wish there was a way to default to specific channels when they are opened. The menus are fairly straight forward but would recommend spending time going through each one to familiarize yourself as a few items are in spots you wouldn't expect.
Mine were branded Flir as opposed to Lorex which I preferred. The eyeball domes are of decent quality and I anticipate will last with the occasional lens wiping. Honeywell has cameras that look identical to these so not sure if these are made in house or?
Make sure you run the cd that is included in the camera boxes as it has links to software and documentation. The mobile apps use the sub stream so play with those settings under the recording tab to get a good balance between quality/bandwidth needs. The far right box under the stream settings must be checked to instruct the system to send the mobile stream out.
I would have liked a bit more settings to play with in regards to picture but overall I am content. The daytime footage is fairly crisp, nothing in the documentation indicates if there is a manual focus adjustment or if it is fixed from the factory. At night it is acceptable with no IR bleed/reflections as it is not a domed housing. There is some noise in the picture I would like to get rid of but the manual doesn't indicate if the gain setting will affect this or not?
I am giving it four stars overall as it is not the level of high end IP cameras but realize I paid less for the whole system what one single pro IP camera would cost.
"
"I purchased the two-pack of the Lorex Baby Monitors. They were easy to set up and easy to download the app and set it up on both my Android phone and iPad tablet. It provides an excellent picture even in SD (the monitors are HD). It has night vision and the ability to listen and speak through them."
"Purchased the LHD168 system back in December. My son n law and I installed it first week of January. It was very easy to install and set up all we had to do was reset the resolution. I read many reviews on all the other brands and did comparisons. Lorex stood out to me above and beyond all others. It is very clear day and night. Lorex makes a great system and I am looking forward to getting many years of service out of it. "
"Product has exceeded my expectations. Great customer support. Would recommend Lorex over any other camera system, I have useed Lorex over the years and have been very pleased every time. I have to different Lorex systems, one in my business and another at my home. Both work Great. "
"Thank you Lorex Technology."
"As far as I can tell, Lorex Technology is a 100% slick on-line scam that everyone should avoid.
I never received my order, I received no response to several e-mails, and the phone numbers given are apparently bogus.
I did receive e-mails acknowledging my order and encouraging me to buy more. When I tried to track my order, even a month later, it still said my order was still in the warehouse.
All inquiries about my order have been ignored. Customer service is nonexistent.
I would warn anyone to avoid having anything to do with this scam."
"Poor product and when I complained via e-mail I got no responce"
"Worst customer service experience I have ever had. Took my money and after a month of no updates I had to call to find out they have cancelled my order with no notice or valid reason. Customer service was useless and borderline rude. Will never buy any products from Lorex again.
Check their Facebook page and you will see that they have disabled reviews and delete any comments about their customer service. Obviously they are trying to hide the facts about their poor service. Shady company. Buyer beware!"
"Horrible company. Put an order, then after several weeks they silently refunded the money. Free loan for them... Next time I'll find something more reliable."
"Ridiculous customer service no update after 23 days of ordering. Raised tockets, called customer service to waited for 15 mins to put back on hold again. Just unacceptable. Buyers beware. "
"Ordered during their Cyber Crasher sale and it has been a disaster. It's almost Xmas and order has yet to ship out. To make matters worse, absolutely no communication or response to emails."