"Customer service was not very friendly and neither was technical support .
A couple of the cameras we received did not work therefore I called in and after nearly waiting for 90 minutes I spoke to someone that was not friendly and reading a script. After deciding that I needed to have those cameras replaces the call got suspiciously dropped and nobody called me back therefore I had to call again the following day and wait for another 60 minutes . The process to obtain and RMA should be simple -- and this one was not ."

"Cameras and DVR are good, Getting online view going could be better."

"The lorex lnc116 is amazing. It is giving me all what I dream of. Stability, reliability and clear video and audio. Besides it also records 24/7 or on motion detection which allows me to store more than 3 months on a 16gb SD card. I am really
Impressed"

"Have ordered many Lorex systems and I love them all. Inexpensive but not cheap. "

"Customer service was very helpfull. And my wait to talk to a customer service rep wasn't to long. I hope to always get this great service with lorex customer service team."

"It was a nice service done in purchasing a reliable monitoring device
Thank you"

"Great product an customer support is outstanding.
Steve"

"easy installation and system works great. I have a few things to learn more applicable and capabilities but the CD and other resources from LOREX I know Ill get there. J"

"they were unable to deliver to our box number (we live in the countryside)"

"camera audio has a lot of feedback."

"The camera is not always as clear as I thought they would be. programming to record certain cameras is not easy."

"phone service not great internet great."

" I was very satisfied with the transaction, it was so easy to order and to set up!"

"The monitor will not restart when unplugged and moved to another outlet. Other then that the system works great."

"Great shipping .. difficult installation but great help from tech support ."