"siempre buen servicio y rápido equilibrio entre precio y calidad"
"I’ve been a Lucky Vitamin customer for years. Consistently the best prices. Amazing selection. And, I’ve never had an issue with quality. Supplements and snack items are always fresh! Love you guys!!! Thank you!!"
"What a nightmare!!!
I placed my order on June 24th: 12 deodorants.
After placing the order, I asked them not to mention the word "Lucky Vitamin" on the package because Customs in Italy would hold the package thinking it's some pills or something else you cannot get in Europe and is forbidden.
They told me they couldn't because as good Americans, they always know better than others.
Sure enough, the package got hold at customs on July 2nd and I haven't received anything yet. We are September 27th now!!!
They don't want to deal with customs and tell me I should call them, which of course is impossible!
Communication with Alisha the "Happy Wellness Ambassador" is like spitting in the wind. I sent many emails and she doesn't help at all!
They don't want to send me the money back because they want the package back, which I don't have.
It's a real nightmare!!!!
Don't ever buy anything with them if you don't live in the USA! Trust me, you will regret it!!!"
"I bought a number of different products and have been happy with them all. When a large item I wanted was no longer available, they sent me money towards something else. Totally didn't expect that. I did find that a lot of things were backordered that I would have ordered. Don't know why there were so many. But I like this company and will buy from them again."
"I take one of these pills each morning and I have no pain and mobility all day. Without them in a few days my walk is filled with pain and my neck hurts. A breakthrough for sure. I am 84 and now still going strong."
"When i have ordered products it has been fast and efficient, and when i have not been satisfied with the product they never question you why you returned it. "
"SOLGAR'S SPOONFULS HAS INCREASED MY NUTRITIONAL RESOURCES AND GIVEN ME MORE VITALITY. "
"I ordered from Lucky Vitamins 2 months ago because of international shipping. I have not received my order and my emails to Lucky Vitamins keep getting redirected."
"I have really enjoyed purchasing and consuming Lucky Vitamins products. I especially like vibrant health detox powder mix and recovery plant-based mix both of which are organics. It's been an absolute pleasure to purchase your products online and to consume them at the comfort of my home."
"I ordered a product which was damaged in shipment. I sent an email to LuckyVitamin.com customer service and they quickly offered to send the product to me again at no cost. I appreciated that they took accountability for the damage and got me a replacement so quickly."
"Great products and price. However, website is slow. "
"Great products! Great service!! "
"This revised website uses up 100% of my available processor speed with all of its javascripts, flyouts, recently viewed items, ads, promotions, etc. etc. It just barely works and is agonizingly slow since the redesign. Now that I've closed the LuckyVitamin tab and just have this window open, my processor is 88% idle. Dear Lucky Vitamin web development team: you have created a very pretty monster. Scale it back, or you will lose customers! Run some basic tests on your website using Google's tools. The processing requirements are off the charts! Nobody with an older computer is going to buy from you. Mine is 2.53GHz with 4GB memory and very fast internet (up and down), I had most everything else closed, and still the experience was agonizing. PART TWO: Who is your interface designer? Fire him. Autoship should never self-select under any circumstances. This smacks of downright dishonesty, but I'm being charitable and thinking you just didn't know any better. PART THREE: Stop calling me. I did not ask you for a call from one of your salesman or whatever he is. I do not want to join your memebership club. That is invasive as hell, and again, smacks of dishonesty. What is happening, Lucky Vitamin? Did you bring in a corporate "fixer" with all these shady, corrupt, and pushy ideas? Fire him."
"I purchased something on this website. At first, part of the items is damaged. I called customer services, and they quickly exchanged my items. I will consider buying stuff on this website next time because the great customer service. "
"It was quick and easy to join and purchase my fun bag of sample items."