"Still awaiting an order that is missing. I have only received one response, that it was being traced. Other than that nothing. So at this point, when there isn't a problem, it is speedy, if there is a problem, there is dead silence, or a short reply. Follow up so far has been going on for about two weeks with out a peep. Nothing is offered as to worst case scenario, or what will be the resolution by Lucky Gunner? I am waiting with patience at this point. Follow up Feb 16,2011. Lucky Gunner resent missing order. Everything went off fine this time, the problem was resolved. This was the first time out of three orders that I had a problem with. Lucky Gunner solved it and came thru."
"First purchase went down....NO PROBLEM!!!!!Great web site, up to date stock, quality suppliers, good pricing,, WHY GO ELSEWARE?????? If you want customer service, Here it is.....Fast shipping right to your door.... Then its all CLICK CLICK BANG......"
"Ive used this company twice now. The first purchase went flawlessly, as you have seen every one else here say. The second one developed a shipping glitch that was not LG's fault. However, they immediately stepped up to the plate and made it right. You want customer service? How about a company that addresses a problem at 9 pm on a Thursday night. On a holiday. Try to find that somewhere else. Customer service like that keeps me as a customer even if they dont have the best prices on the internet. But they do.
Thanks Heidi!
Patrick G."
"I've been eyeing Luckygunner.com for the past year as they have been the only online retailer who consistently had .380 acp ammo. not only that, the pricing was excellent! My order was processed very quickly and arrived a couple of days early. I am completely satisfied with the entire experience. I would definately recommend Lucky Gunner, best prices on the net and consistently stocked with an inventory system that gives you live quantities! They also offer discounts for repeat customers! Happy shooting! "
"Lucky Gunner is an excellent and reliable company. They have an inventory system on the web page so that you know that what you order is available; no back orders. And, they do ship the same day as the order is placed and send a link to Fed Ex to track the order; you know when to expect it. This is the best service that I have ever seen on the net and I only buy from them. I have used then 4 times in the last several months and highly recommend them. "
"Order came as described. Fast shipping, it came 4 days later. Packaged well. I would do business again. Competitive prices, thanks."
" What an incredible company to do business with. Prices are great as is the fast service.Staff is very friendly and extremly helpful. They will have my business for sure !!!"
"excellent experience, fast and very reasonable shipping! got a case of both aguila 380 and american eagle 9mm ammo and am very pleased with it! live site stock, if they show it on there page they have it! i will definitely be going back for my future ammo purchases! thanks guys and keep up the great work!"
"What a great experience! Everything you could possibly want at great prices! I did a lot of looking around and this is by far the most user friendly website out there for your ammo needs. Inventory is "real time" so there's no guesswork as to when it will ship. Shipping is fast and the more you buy, the better the overall value! It's a better deal than those "box stores" like Academy, Wal-Mart or Bass Pro AND they have it in stock! I am very happy to have found Lucky Gunner and will continue to tell everyone about it. These guys obviously take pride in what they do and THIS is what customer service should be like. Others could learn something from their model. Thanks again.
Mike from Texas"
"I want to say thank you to luckygunner for the awesome reloads they supply by Military Ballistics Industries. I have shot almost 250rds of the 40s&w and they all have fired flawlessly and very very accurate even 75feet down range. I will definatley be ordering from Luckygunner.com more and more. Michael R N.C."
"There is no reason to shop around the internet for any type of ammo. From now on, the one and only place I will ever go to is Luckygunner.com. You know exactly what they have, and it's almost always a better price than anywhere else you might find. There are never backorders, so you're not dissapointed when you open your package to find half of your order not filled. You can count on your ammo being delivered to your front door in just a few days after you place your order. I have told my family, friends and people at my shooting club that Luckygunner.com is the best place for all of your ammo needs."
"To all ammo buyers:
On 30 July 2010, I was searching the web for online ammo purchases. I perused approximately 8 to 9 sites before I came across LuckyGunner. I perused LG for about 30 minutes, and realized their prices were very competitive and shipping very reasonable. What I really like about LG is; whatever item you're choosing to purchase, they indicate to you how much is in stock. Now that is a nice feature. I hate it when I place an order somewhere, and then receive an email telling me it's on back order. Not at LG...if they don't have it, they say so. LG staff does a GREAT job of keeping their customers informed regarding the status of their order(s) through email. If you want great prices, quick service and fast delivery of your ammo, think LUCKYGUNNER. I received my order in five days, from the date of order.
When it's time to buy, LuckyGunner is "my" place to go. You won't be disappointed. Check LG out now!
PS: I am not affiliated with LuckyGunner in any way. I'm just a very satisfied customer who believes credit & praise should be given when earned.
Ken"
"I placed my first order several months ago with Lucky Gunner, placed two orders with them two weeks ago, and will place a bulk order with them this week. I keep going back, and for good reason.
The thing I like most about Lucky Gunner is the fact that everything is “up front.” You can’t purchase anything from them that they don’t have in stock. In fact, the quantities they have on hand of each item is clearly displayed so that there will be no surprises. That means no back-orders, no delays, no excuses.
The second thing I like about them is their timely processing. Most orders are filled within 24 hours. I can’t tell you the number of times I’ve placed orders with reputable merchants (Amazon) that took a week to process. Not so with Lucky Gunner.
The third thing I appreciate is their customer service. Once a request is made, they “move heaven and earth” to comply.
The last thing is their pricing. Even including those pesky shipping charges, their prices are hard (if not impossible) to beat. Don’t even bother trying.
I highly recommend Lucky Gunner to anyone looking for ammunition or firearm accessories."
"I have been looking for a place to buy ammunition for quite awhile. And then I saw a banner ad on "www.glocktalk.com". I clicked it and was greeted by a yellow man with an AR-15 slung up on his shoulder and a four leaf clover in his mouth. when I began to browse their inventory I found exactly what I was looking for at a great price. I then realized that my order was going to weigh quite a bit, so I started worrying about shipping fees. I shouldn't have... When everything was said and done the price wowed me. I was already very impressed with this dealer, but then I received a thank you email from their customer service department a few days after my order arrived. I was floored. Maybe I am just not used to good customer service, but I felt that Luckygunner.com went above and beyond. So all in all, I have nothing but good things to say about this dealer. And I reccomend them to everyone I know."
"Dear Lucky Gunner,
Thank you for our recent order. Everything went smoothly and our order arrived 3 days prior to the estimate. I believe it took only 3 business days to receive the order! And your prices for the ammunition ordered were the lowest I had ever seen. Plus, I want to compliment your website design. It is a pleasure to be able to go to a website and see what is in inventory and how much is in inventory. It is extremely tiring to see other websites with their "Out of stock, backorder OK" or "Out of stock, no backorders" messages. With Lucky Gunner, if you see it, you know how much you have and that it is in stock.. Your site eliminates much wasted time looking at other sites and in fact, I don't go to any other sites any longer. Your prices are very good and your service and delivery are excellent. Plus, anytime I need extra help, you are always willing and able to deliver the help. All I wish is that I had purchased a Lucky Gunner hat with my last order - for sure, I will with my next order.
Again, thanks for the excellent site, prices and service.
Sincerely,
Bill McCarthy
Elkton, VA"