"I needed a new battery and they took care of it."

"As I'm elderly and my husband has passed I have need some guidance with my system as he had handled it all before his death. I have had very good guidance in helping me learn how to use my alarm to it's fullest potential. Thank you for your service and caring way of helping me."

"It's a good company been with them going on 5 years but during this year is when service was not as good as usually"

"I had two service technicians. The first one hung up on me. The second one was very helpful and efficient."

"My price per month went up without telling me it was.dont know how long I will keep service may cancel"

"I always have a good experience once I get to talk to a real person. I don't care for the machine I first encounter when i first call."

"I Know it was Sunday but sat on Hold for 25 minutes and heard that my call was very important to you. If you had more staff that would tell me that you really did care."

"The experience was great. The rep had so much patience with us to help. He did not rush and really took his time so the issue could be resolved."

"My problem was resolved quickly once I was connected with a representative"

"Your representatives are incredibly kind and helpful but my billing issue continues to persist. While CS is good, your company consistently does NOT honor the contractually agreed upon monthly fee."

"Moni is a awesome security co you can trust"

"it was nice to see that the service tech seemed really caring and wanted to help."

"I had a good experience and the customer service representative was very nice and patient with me."

"The person was very helpfull and polite I really enjoyed talking with her."

"The Rep was patient, and there was not an issue. I thought there was an issue, but I was confused!"