"I think Moni has many positive aspects and many helpful support personnel, but my solution is only temporary and I wish it was corrected now."

"Not as good a seed I would want or expecting"

"I was told someone would call within 48hrs to schedule an appointment for a new Carbon Monoxide alarm to be installed and I'm still waiting for that call. Shows how much a customer is cared about. My contract will be up in Sept and I plan to take my business elsewhere."

"Initially I was being required to follow laborious steps to cancel my subscription with Moni only to reestablish my subscription with Moni. This seems silly and was resolved by a manager. At least I think so. Time will tell."

"I was told that Moni does not matter fire or carbon monoxide for the nest system. I think this is really bad for a company that does monitoring. Had I known this from the beginning I would’ve probably gone somewhere else since I didn’t get home insurance savings with another monitoring company that actually does fire and carbon monoxide monitoring."

"You do an excellent job. Keep up the good work."

"I cant wait to finish the contract disappointed because this company puts too much price rise .one whole year went by and the alarm was not even working."

"Agent did a good job understanding the situation and providing positive feedback to come up with a solution centered around my (the customer's) needs."

"the battery just wore out and it had to be replaced. Every time I have had to call in I have been met with efficiency and expediency. Thank you"

"Iam happy with Moni, not happy with billing problem, twice l was charge with late fee unnecessary.My wife always pay on time.one more time and l will cancel service."

"Moni great, subcontractor not great. Still waiting on call. Was told they were going to call me after submitting a ticket and still nothing."

"They had answer exactly what I call for."

"I am responding to this survey on behalf of my mother. She was satisfied with the results and had no complaints"

"Extremely professional and helpful"

"very good. They answered all my questions and I got yhe certificate yesterday"