ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-12-28

"very friendly and very professional, the PC is built to my satisfaction and on time"


Verified
5/5

2014-12-26

"The only computer company that I will order from. "


Verified
3/5

2014-12-22

"Pricing was good, delivery was prompt but the quality of the assembly wasn't that great. The cooling fan used for the CPU wasn't installed properly, it was glued in place but the metal attachment used to permanently affix the part was somehow not used. I am afraid after long-term used the fan will fall off the CPU without me knowing it and it could result in the CPU burning out."


Verified
5/5

2014-12-21

"Order filled on schedule quoted on website and shipped accordingly - no complaints."


Verified
5/5

2014-12-21

"quick response and timely delivery"


Verified
4/5

2014-12-21

"I had to rewire the cables from the power supply, the way you had them zip tied in they blocked the extra sata ports on the motherboard and I could not install my DVD and extra hard drives. Otherwise Great."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-19

"I received my order on time and I couldn't be happier. I've bought from MM before and have always gotten exactly what I ordered and in good time. I look forward to buying from them again."


Verified
5/5

2014-12-16

"Magic Micro built a gaming PC that I ordered for a wheel chair bound friend. The build quality of the machine they sent us was excellent. Communication with tech AlanD was effective and useful. Magic Micro's system selection web pages are super, although they do allow customers to pick a bad system. It would be better if, after they reviewed customer choices for build compatibility, they then offered suggestions. For example, increasing a 1 TB hard drive to 2 TB for $25 or changing a locked to an unlocked I5 for $10, things we did on our own with the system we selected. While there are other similar things to suggest, our experience with Magic Micro was excellent. I have already recommended Magic Micro to others. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2014-12-16

"Front Usb 3.0 connector on mother board was not attached properly the pins on the motherboard are wobbly coz who ever tried to put the computer together was in a hurry and didn't seem to care so now since the usb 3.0 connector is damaged I'm using 2.0 for front usb connectors. Not a good experience....."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-14

"Easy to choose components, easy to order, easy to get the unit up and running. Good experience and a good price."


Verified
5/5

2014-12-14

"Magic Micro completed the order promptly and communication with the company about delivery was very pleasant. This is the 4th PC we have bought from the company and have had no problems. "


Verified
1/5

2014-12-14

"I paid $1200. It came broken. They have no customer service over the weekend.

It is impossible how a company can sell a item over $1000, send it broken, and not provide any customer service.
"


Verified
5/5

2014-12-08

"The computer that I ordered was built great, and was delivered in a very reasonable amount of time. I would definitely purchase another desktop computer from them. "


Verified
5/5

2014-12-07

"All went well with the delivery, minus the fan falling of the cpu. Great price, speed, and delivery. Amazing"


Verified
5/5

2014-12-02

"Computer was built to exact components selected and delivered before estimated promised date. I thought the internal foam packing secured the video card from shipping damage. The wiring was carefully routed with concern for airflow. After all the connections were made I powered it up and all I can say is VERY PLEASED! "