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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-02-22

"I got exactly what I ordered, everything was packaged very well. Computer started right up and has been running amazingly since. Counting processing, build time and shipping then actually receiving my computer, I only had to wait four business days, which is extremely fast. Would certainly buy from MagicMicro again."


Verified
5/5

2015-02-22

"Everything was done correctly and was very neat. Very satisfied!!"


Verified
5/5

2015-02-21

"Solid build, computer has been running perfectly so far. Customer service was also very attentive."


Verified
4/5

2015-02-18

"there was 1 bad part about the experience with magic micro and his naMe was max. he is a smart ass salesman who thinks she knows everything it is The only bad experience I had with the company.

the other thing was they claimed they didn't have the RAM for my computer and had to special order it even after I upgraded 2 16 gigabytes cuz I was told they had Two sticks of 8, I was told they had this in stock and they didn't. So I downgraded back to 2 Sticks of 4 and had my credit card refunded.
my computer is working as expected.
"


Verified
5/5

2015-02-17

"Fast service and absolutely amazing job I'm absolutely satisfied and recommended this company to anybody who is locking for new computer and don't wane deal with crap like HP or Dell. "


Verified
5/5

2015-02-17

"Nice PC and a good price! Thanks"


Verified
5/5

2015-02-16

"They did an amazing job, and from what I can tell, I saved money overall, and with them building the base unit, motherboard and CPU, that took some of the pain and configuration out of the way. A very easy process to get a new, powerful computer, at a low cost. This is my third one from this company, and I'd recommend them to anyone. "


Verified
5/5

2015-02-14

"This is the second time ordering a new computer from MagicMicro. 10 years ago I ordered my first system, and it lasted the whole 10 years and it still runs! The only reason I ordered the new system was because it was getting outdated. My new system arrived ahead of schedule fully assembled and ready to go. when I ordered my new system I asked for a 700 Watt power supply, after Placing my order I was sorry I didn't get the 750 Watt smart power supply. When I opened up my new system I was delighted to see they upgraded my power supply to the 750 Watt smart power supply with no extra charge!! I was also surprised that Windows 7 ultimate was preinstalled on the solid-state hard drive and all I had to do was put in a valid serial number.
I am very satisfied with both systems I have ordered from magicMicro, I would definitely purchase from them again and do recommend!
"


Verified
5/5

2015-02-13

"Small issue with the correct graphic driver needing to be installed after delivery, but excellent customer service helped me solve the problem quickly. I would recommend MagicMicro in the future."


Verified
5/5

2015-02-12

"very easy site to follow, made to what I wanted and needed, very quick delivery. I will highly recommend this site to others."


Verified
5/5

2015-02-11

"Very helpful with billing issues. Product was perfect."


Verified
1/5

2015-02-10

"Here's the thing: when you want to return a product due to it not meeting your expectations like, say, a busted network card, smelling of smoking plastic after 30mins of use, and running as loud as a washing machine; you should be able to. Instead Magic Micro runs you around like a dog, makes you pay for return shipping in a box so big that based on dimensions alone FedEx and UPS have calculated your shipping costs to one state over as $200+. When your wife brings up something like this to to a customer service rep, with any luck they'll scoff at her and scream at her telling her several businesses are lying to her so tough nuggets. we've never been so verbally abused or trapped into a purchase as with MagicMicro. The single worst "company" I have ever laid eyes on."

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Product Returns/Refunds/Exchanges

Verified
2/5

2015-02-10

"Their phone service doesn't work; I tried each of the 4 options and spent half an hour on hold each time before giving up. And yes, they were "open" at the time. Unless there's just 1 person working the switchboard and loooots of people need help, I don't think anyone is operating it.

I'm having a great deal of trouble with my computer and am still waiting for response via email and the contact form on their website. I'm going to have to go back to my old computer to use (I'm using my phone right now) because I need a computer. When I really REALLY needed one in the last whatever days I've been going to the library. But this is really frustrating because I've wanted a gaming computer FOREVER and I finally had the money to buy one and get the specs I wanted (last time I built my own and it cost about the same but this is obviously more up-to-date). I also paid for speakers but didn't receive any and haven't heard anything back on THAT either.

So overall, simply not impressed with their customer service at ALL.
"


Verified
5/5

2015-02-09

"Excellent service and built a great machine. Thanks!"


Verified
5/5

2015-01-29

"Very easy to research each component which is going into your box. Plus I received free shipping. Ver quick turnaround this is the second time that I have punched a box from magic micro micro. The old box I am now using as a media server. The old box is over 5 years old and still running latest Microsoft soft ware just a lot slow than the box I just purchased.. But still usable. I really like you can get the guts of your computer installed.... Just load your OS and you are ready to go.. Since I am unable to build my machine now . Magic micro does it he build and I take it from there.. Great job all thanks........ loyal customer,Rod Duvall"