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Featured Review



Verified
5/5

2023-08-30

Absolutely the best

"Custom PC builders are technically "system integrators". SI for short. In this case, SI stands for system innovators.

From the jump, Maingear and it's team members made the process painless. I was making phone calls and emailing before I had even decided to go with Maingear for my new PC. Every single time I called, the team was a joy to talk to. It's clear they have enthusiasts working there.

I was definitely looking for a custom liquid cooled system, and Maingear was the only one that was willing to put in the work to include the GPU in the loop! The entire system is cooled using their custom water loop.

I sit immediately next to the tower, and I struggle to know if the system is even on because it is so quiet. They even made it a point to adjust everything to make the system absolutely whisper.

I'm fortunate enough to live within driving distance so I went and picked up my system. I had to opportunity to meet everyone involved in building, sales, quality control, and packaging for my system. They were an absolute bunch of units I'll tell you what.

Check them out, their custom builds range from budget entry level to absolute monster setups. I went for the best of the best, and I'm not regretting it any way whatsoever.

From presale support, to build and quality control, to packaging and even pick up of the system, it could not have been more smooth. I like my system so much that I waited a couple weeks and reached out to them myself to find out where I could post a review I was so happy with my beast of a setup.
"

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Verified
5/5

2021-12-30

A New Lifetime Customer

"Excellent customer service! Nick P. has been extremely helpful, courteous, and professional. Can't thank him enough. Shipping time exceeded my expectations. I've always dreamed of having a Maingear build and finally getting one. No regrets and this has been an awesome experience. Although I haven't received my shipment yet, I just had to shout out Maingear and Nick. I trust the build will be phenomenal. I'll be sure to have updates shortly..."

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Rep reply posted 2022-01-03
A rep from Maingear Computers, MG_BrentF, has responded:

“Thanks for the shout-out! We're glad that we were able to assist you.”


Verified
5/5

2021-12-30

Excited to finally upgrade my PC

"As my PC is starting to show its age after 5-6 years of usage, I decided it was time for an upgrade. Leo was able to answer all the questions I had regarding parts and reassure me on any concerns I had. While it will be a few weeks until I see the PC, I feel comfortable knowing that I am receiving a product from a seller with many other positive reviews. "

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Rep reply posted 2022-01-03
A rep from Maingear Computers, MG_BrentF, has responded:

“Thank you for your kind review. We can't wait to get your PC in your hands!”


Verified
5/5

2021-12-17

Great Technical Support

"I was having trouble upgrading my bios to be Windows 11 compliant. Their technical support was able work with me and eventually get the bios flashed. Very responsive and I will recommend Maingear to anyone looking for a PC."

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Rep reply posted 2021-12-20
A rep from Maingear Computers, MG_BrentF, has responded:

“Thank you for your review! We're glad we could help. Don't hesitate to reach out if you have any more issues. :)”


Verified
5/5

2021-12-17

Great company- I keep coming back

"Over the past 10 years, this would be the 6th computer I've ordered from Maingear as my needs for computers has grown. I've always been impressed by the product - especially the ability to customize the machine to suit my needs. What really has put them at the top for me is their customer service and this time was no exception. Jordan was great in making sure I got exactly the machine I wanted and which had exactly the specifications that I needed. I give them the highest rating."

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Rep reply posted 2021-12-20
A rep from Maingear Computers, MG_BrentF, has responded:

“Thank you for your review! We look forward to continuing to be your PC hardware solution. Don't ever hesitate to give our customer service team a call if you have any issues. :)”


Verified
5/5

2021-12-07

Vybe 3060TI Purchase

"I recently purchased a brand new pre built vybe 3060 TI from main gear. Although I can imagine the time I ordered, around Thanksgiving, is a bit crazy and there is an overflow of orders. However, I believe I actually received my order a week or so earlier than expected, which was a pleasant surprise.

As I am not a big computer person, I was pleasantly pleased that the computer I ordered came basically ready to go. Plug it in to an outlet and plug in a monitor and it was good to go. I installed the programs/games of interest and it ran pretty smoothly, no real issues initially.

Then after running some of the games I play, I noticed a temperature issue with my CPU and GPU. After some research I decided to reach out to customer service for information and support. After some back and forth, along with a phone call and a bit of time, we came to a solution that hopefully will address my issue.

Overall, I really appreciated that the pre-built computer came ready to go in a timely (early in my case) manner. Jordan from customer support was willing to work with me and answer my questions regarding my issue and we came to solution. Personally would come back to Maingear for another computer should the need arise in the future.
"

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Rep reply posted 2021-12-07
A rep from Maingear Computers, MG_BrentF, has responded:

“Thank you for your review! If you have any more issues please don't hesitate to reach out to our support team again!”


Verified
5/5

2021-11-30

ASK FOR JAROD

"Jarod was very patient with me and helped me resolve my issue. Much respect and did his job professionally. Helped me through literally every troubleshooting solution."

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Rep reply posted 2021-11-30
A rep from Maingear Computers, MG_BrentF, has responded:

“Thank you for the glowing review! Jarod is definitely one of the all-star members of our team. Feel free to reach out to us again if you ever have any trouble with your system. ”


4/5

2021-02-16

They Can't Ship

"I purchased a pre bundled system from them. They said it would ship faster than a custom system (3-4 weeks). I called after 4 weeks and they said it would be 6 weeks. I called at about 6 weeks and they said it would be 7 weeks. I'll update the review after I receive the system.

Update: Upgraded to 4 stars. They finally delivered at about 7 weeks. The computer came very well packed and works perfectly. The build quality is excellent and I'm very happy with it. Over the long wait, I spoke to several phone reps all of whom were understanding, very knowledgeable, and helpful. I'd definitely buy again...with the understanding that it may take longer than originally quoted.
"


5/5

2020-12-15

Happy with Black Friday Vybe

"Purchased a Vybe Black Friday Special on Nov 26. Standard auto generated emails stated my pc would ship after Christmas due to Covid and Holiday volume but I received my pc in 15 days so they underpromised and over delivered! Everything worked well out if the box. My general questions are answered within 1 business day. "

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5/5

2020-10-22

Excellent customer support and willingness to fix computer damaged in shipping

"I wanted to buy a prebuilt computer instead of building a computer again so I could avoid issues. Unfortunately my computer was damaged in shipping but Maingear was incredibly helpful in getting issue resolved."

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4/5

2020-07-30

reasonable price/performance ratio

"I purchased the computer model is ELEMENT Stage 1, the cost is reasonable, with him office and play games can be, if you want to choose a computer dedicated to play games can choose to buy a desktop assembly machine, that speed, display will be much higher."

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Verified
5/5

2020-04-04

Couldn't find a webcam in surge of Zoom for school, churches, and work...

"But my son recommended Maingear and my Logitech C922x Pro Stream arrived just a few days later. Works beautifully. Thank you, Wallace Santos and team!"

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Verified
5/5

2019-11-12

My Maingear F131 Review

"I have had my Maingear F131 for 6 months now. I waited to give my review, making sure I had a suitable amount of time with it, before offering my opinion. Its painted in yellow Ferrari paint. Its sleek and beautiful. Its power and fast. Able to run anything at full graphics, and no performance degradation. It runs quiet, I was really surprised. There is almost no sound at all. On top of this machine being all that it was made out to be from a performance perspective, the Maingear sales experience was equally impressive. Salesman Nick, tool the time to sit with me, show me the PC options, go over some builds, and didn't try to push an over the top machine on me. Nick offered honest opinions, and for that I am grateful. I recommend Maingear to anyone who has the resources, and the desire to own a top of the line gaming rig. I am truly pleased with the entire experience. "

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Verified
5/5

2019-05-13

Awesome Group of People and machine

"Nick was awesome help me with specs and kept me informed on build progress and shipping. The machine is absolutely beautiful.

Great service, people and machines!
"


Verified
5/5

2019-05-06

Best experiences

"This is my third pc i have bought from maingear i bought a desktop vybe a laptop nomad and another vybe just recently i would not go anywhere else to get a pc they are professional nice and help you pick what you need you cant go wrong with these guys"

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