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Product & services pricing
3.63/5
Chance of future purchase:
3.77/5
Shipping & packaging:
3.88/5
Customer service:
3.63/5
Return/Replacement policy:
3.27/5

Verified
5/5

2023-11-22

Parts

"Parts worked out fine thanks"

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Verified
5/5

2023-11-22

Parts quickly shipped

"Customer service was excellent. Parts personnel knew exactly what I needed. "

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Verified
3/5

2023-11-22

Wrong par

"Sent the wrong flywheel, no return label, plus a restocking fee. Shop elsewhere. "

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Rep reply posted 2023-11-22
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Hello,

Did we send the wrong flywheel? Or was the wrong flywheel ordered?

We will definitely take care of the shipping and restocking if we send the wrong part. That is on us!

We have schematics by model to ensure the correct part is ordered plus we have customer service available by chat, email, and phone to help ensure the right part is ordered. If we make a mistake we will own it.

Please advise if the wrong part was recommended or shipped and we will get it straightened out.

Thanks!”


Verified
5/5

2023-11-21

Compressor rebuild parts

"Pricing equal to other suppliers, but delivery was exceptionally fast. Package arrived undamaged and the contents were correct."

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Verified
5/5

2023-11-21

Part was correct, good price, fast shipping

"Good price, correct part, fast shipping "

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Verified
5/5

2023-11-21

happy, happy. happy

"works great and bolted right up"

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Verified
5/5

2023-11-20

Air compressor valves and gaskets

"Ordered compressor valves and gaskets. Fast shipping and excellent customer service. Exact fit and now runs like new."

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Verified
5/5

2023-11-19

"Great service. Received parts for my compressor in just over a week. "

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Verified
5/5

2023-11-19

Could not be better

"Hard to find discontinued part you had in stock and was at my doorstep amazingly fast. Thank you."

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Verified
5/5

2023-11-19

fantastic service, nice selection of parts

"I was very pleased with my shopping experience with Master Tool Repair. They had all the parts I needed in stock, and the prices beat all their competitors. The parts were shipped fast and were well packaged. After my first positive experience, I ordered more parts. Same great service"

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Verified
5/5

2023-11-18

Compressor

"Very happy with your service."

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Verified
1/5

2023-11-18

Husky air compressor regulator

"Part did not match the original regulator. Did not return because it would have cost me another shipping charge plus a 20% restocking fee, not worth it."

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Rep reply posted 2023-11-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Hello,

I apologize that the part did not fit. We can help you find the right part, just reach out to us to discuss before ordering.

The SKU that you ordered is designed for air compressors made by California Air Tools, not Husky. That is why it did not fit.

For Husky air compressor parts please see the Husky brand page at this link - https://mastertoolrepair.com/pumps-by-brand/husky/

If you need assistance, we are available by chat, phone, and email -
757-547-8665, customerservice@mastertoolrepair.com, https://mastertoolrepair.com/.

Thanks!”


Verified
5/5

2023-11-17

Easy, quick, and got exactly what I needed

"I found your site by accident. I was super impressed with the ease of your website. Shopping and checkout was a breeze. I have already recommended you to a couple friends. One has checked out your site, and was also impressed."

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Verified
5/5

2023-11-16

Always great

"Always have a great experience"

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Verified
5/5

2023-11-16

Took a chance

"Was looking for a regulator for a Craftsman air compressor contacted them and was told part was no longer available got on their site and found what looked like a universal part and ordered it, the part fit with no issue, saved money on not having to buy a new compressor. "

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