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Product & services pricing
3.63/5
Chance of future purchase:
3.77/5
Shipping & packaging:
3.88/5
Customer service:
3.63/5
Return/Replacement policy:
3.27/5

Verified
5/5

2023-03-13

found a part nobody else could find

"MTR helped me when nobody else could. Service was prompt, polite and knowledgeable. What more to say, it was perfect."

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Verified
5/5

2023-03-13

Very helpful

"They were very helpful and answered all my questions "


Verified
5/5

2023-03-13

Convenient and great selection

"I like how I was able to find exactly what I was looking for to replace the broken parts on my husky air compressor. The price was reasonable and shipping was fast. "

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Verified
5/5

2023-03-13

Excellent

"Got my product it for excellent and so was the service

"

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Verified
1/5

2023-03-08

dead bets on return and refunds

"bearing assembly air compressor sent wrong part $65.11 i ask to return it and that return coasted $12.00 dollars and i head a tracking number on the item and they got it monday 3/6/23 now it is 3/8/23 NO refund and NO part i out $75.11 if i could give them a zero i would stay away YOU WILL GET RIP I DID "

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Rep reply posted 2023-03-10
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Hello,

Your money has been refunded. As soon as the part was received and inspected, your money was refunded. If you did not receive the refund please let us know and we will make it right.

Master Tool Repair is a family owned business and we stand behind our products. We have been in business since 1994 and have many satisfied customers.

We are here is you have any questions or need any additional support.
757-547-8665 -- customerservice@mastertoolrepair.com


Verified
5/5

2023-01-13

Good communication. Good prices.

"I was able to order confidently, the regulator that I needed for an older air compressor with the help of the Tech Support personnel. I paid safely with PayPal and my order was fulfilled within a reasonable time. I would definitely recommend this company!"

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Verified
5/5

2022-12-22

New Piston for my Husky air compressor.

"Item arrived in a timely manner. I'm well pleased with the product and the service."

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Verified
5/5

2022-12-18

If it's not right, they make it right, on them!

"I ordered some parts for my compressor, long/short, wrong air filters were sent, had the correct ones within days, on them. Highly impressed with the customer service, such a rarity nowadays!"

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Verified
5/5

2022-12-16

sight glass

"awesome service excellent sales rep, helped all the way, great price, fixed my problem, repaired my compressor"

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Verified
2/5

2022-12-02

The Air compresor o bought came With al the oil out

"The compresor hace reo falisco, 1- needed to buy new oil because the new One Camellia al out. 2- the compresor hace les leak of air and every two or three minutes it start alone even if I didn’t use the air"

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Rep reply posted 2022-12-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Hello,

We apologize that your new air compressor is not working properly. I am sure that is frustrating for you. However please know that we are here to help get this repaired. We stand behind our products. Please contact us at 757-547-8665 or customerservice@mastertoolrepair.com and we will get this resolved.



Verified
5/5

2022-11-30

Convienient Parts Order

"I was provided with the full parts list for my compressor making my order very easy and correct."

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Verified
5/5

2022-11-29

Just great

"Easy ordering and easy to find parts"

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Verified
5/5

2022-11-29

Satisfied customer

"The part is exactly what I need and I got it quick."

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Verified
5/5

2022-11-25

Repair kit for air compressor

"The parts came in a few days and they worked perfectly. "

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Verified
5/5

2022-11-25

Great service

"Great arrived on time in was very happy "

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