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Product & services pricing
4.11/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.47/5
Customer service:
4.37/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-05-08

once again good job!

"I ordered another mat and frame, this time with a circular opening. I received it in a very timely manner, and it was packaged extremely well. Very pleased with the results."

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Verified
5/5

2024-05-08

So pleased with our custom mat!!

"Highly recommend :) can chose any color and size to fit frame."

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Verified
5/5

2024-05-07

Great product!!!

"Everything was perfect…ordering was easy, arrived quickly, packaging was super protective and the matboard fit perfectly."


Verified
5/5

2024-05-07

A Happy Repeat Customer

"I am a happy repeat customer of Matboard and More. Having purchased mats from local hobby shops and framing stores, I have previously found the process to be tedious, time-consuming, and unsatisfactory. The process at Matboard and More is the complete opposite. From the wide variety of color options to the customizable sizing to the virtual viewing of the final product, I have enjoyed not only the process, but have been absolutely thrilled with the final outcome. "

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Verified
1/5

2024-05-07

Damaged

"I needed 2 matboards for a class. They arrive completely bent, even though the packaging is very sturdy and seemingly durable. They are creased and don't go back straight. I would return them, but I need them for the class currently. I will have to buy more for the class."

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Rep reply posted 2024-05-07
A rep from Matboard And More, matboardandmore, has responded:

“I'm sorry to hear that your matboards arrived damaged. We apologize for any inconvenience this may have caused. Please reach out to our customer service team with your order information, and we will do our best to assist you with a resolution. Thank you for bringing this to our attention.”


Verified
5/5

2024-05-07

Will use again!

"Matboard and More did a great job! The mat was well packaged to insure no damage. It was cut to specs. The site is easy to use."

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Verified
5/5

2022-07-13

Highly recommend!

"Order was easy to make, delivery super fast ( even got it on a Sunday!) and mats were packaged very carefully. The mats are beautiful and cuts are perfect. "

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Verified
5/5

2024-05-07

Good job!

"Easy to use site, prompt delivery, easy to assemble."


Verified
5/5

2024-05-07

Perfect fit.

"This mat board was the perfect fit for and awkwardly sized piece of art. I was very pleased with the end result. Just to note, the packaging for shipping was truly top notch! "

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Verified
1/5

2024-05-06

Mattorder

"I paid $24 extra to have it arrive within 2 or 3 days. It has not arrived yet. Very unhappy, can’t submit a charcoal portrait to a show."

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Rep reply posted 2024-05-06
A rep from Matboard And More, matboardandmore, has responded:

“I'm sorry to hear about the delay in receiving your order. Please provide us with your order number so we can look into this issue and provide you with an update on the status of your shipment. We understand the importance of timely delivery, especially for special events like art shows, and we will do our best to resolve this matter promptly. Thank you for bringing this to our attention.”


Verified
5/5

2024-05-06

"Excellent customer service and expedient delivery. The staff was friendly and helpful. I was able to get the frame and mat customized to perfectly accommodate our graduation photo. "

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Verified
5/5

2024-05-05

Convenient

"Thus was my first time ordering any sort of print show pack that includes the mat, backing board and clear bag and it was so convenient and really makes the prints look professional. "

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Verified
5/5

2024-05-04

Great!!

"The mats are perfect. They are beautiful and the size is spot on. The tips regarding size were very helpful! I highly recommend!!"

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Verified
5/5

2024-05-04

First time at Matboard

"So easy to purchase, with taking a photo of your item and finding perfect match!"

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Verified
5/5

2024-05-04

Two custom mats

"Both mats were exactly what I ordered. Thank you."

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