"I orered a heated jacketa then got an email adter xmas tht they couldnt complete my order. So i ordered another jacket which said on the web site in stock now they r saying its on backorder."
"Item shipped promptly and received in good shape. I will shop here again."
"paid for expedited shipping it came late. wouldnt refund my shipping said not their fault. customer service was rude to me"
"Happy with ship speed, product is what I ordered and wanted"
"Recv'd my package on Dec 21th tracking said I'd get it Dec 27th so happy it came before Christmas! Overall satisfied with the service!! "
"Back order right before Xmas. Why? Why no notification?"
"very pleased, we could not of asked for it to be better"
"Purchased via 5 orders, $400+ Occidental Leather tool belts and bags, and $300+ in Titanium Hammers. Usually out of stock on belts and bags and takes a couple of days to get back in stock, then another 5 days in transit. The last hammer was ordered on Nov 15th, it arrived on Dec. 13th. A discount on future purchases would have been a nice gesture."
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You are receiving this email because you recently purchased an item or opened an account on Maxtool.com.
Factory Authorized Outlet - DeWalt
Hello Erik Thomas ,
Thank you for ordering from Max Tool.
This message contains the details of your order, as well as information on contacting us. Your order will be processed immediately with the information below. Once your package is shipped, we will send you an email with a link to track your order.
If any of the information is not correct, or you have questions about your order, please email us at ****@**** (or) call 1-***-***-****, International customers please call 1-***-***-****. Please be advised all orders are subject to fraud verification and you may be contacted by our order processing department. Thank you.
Thank you again for your order with us.
Max Tool
Customer Name: Order Number:
Erik Thomas X1081108
Billing Address: Shipping Address:
Erik Thomas
9219 Craig Avenue
Alexandria , Virginia, 22309
United States ***-***-**** Erik Thomas
9219 Craig Avenue
Alexandria , Virginia, 22309
United States ***-***-****
Order Details:
Item Sku Qty Subtotal
Porter Cable PCCK616L4 20-Volt 1.3Ah Drill/Driver, Saw, Flashlight Kit PCCK616L4 1 $129.99
Subtotal $129.99
Shipping & Handling $0.00
Grand Total $129.99
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"Notified delivery would be 12-9-16. Received no updates on delivery, but packages were delivered 12-12-16. Package in good condition."
"They only send 1 chisel without informing me, and I have to do jobs out of country!!!!"
"To confirm payment required a 6-digit code for being an international transaction, which was not easy to get. This is not on the site or delivery piliticas. Status takes time to update. I hope I have no problems and I intend to do other business"
"The catcher bag is the number one reason for purchasing this machine. the bar that replaces the zipper works great and will never break or jam. buy this machine!"
"Order process was very easy and the shipment just arrived. Thanks for your service."
"Great price and arrived on time "