"Pleased customer. I purchased the Fruit Tart Cat Bed (soooo cute!) my cats wouldn’t use it though. Even though I was past the 15 days return policy, they were kind enough to give me credit and allowed me to donate the bed to a shelter.
(Only reason 4 stars were given was due to the quality of some products I purchased. Some clothing items were a little thin.)"
"I placed an order on 11/24/2018 and after I completed my order and paid, I got a pop-up for an additional 20% off using MEOW432.
The pop-up told me to enter that to get the additional 20% off on my order … but I got it AFTER I submitted with payment.
I sent an email question to customer service and Kharvin Galang assisted me and refunded me the 20% on my purchase! I was very pleased with the customer service I received."
"I have had a great experience with Kharvin at meowingtons! Very fast shipping and they applied a coupon code after id already paid and missed that option. Sent me a refunds of 20 percent on top of their black friday sale price. My friends all use this site and the items show up in great condition and are worth the money. "
"I forgot to include the Black Friday discount code and contacted customer support to see if I could get refunded the difference. My message was answered within 24 hours and I saved $14 on my purchase! I give Kharvin 5 stars for customer service & a quick refund process. Excited to see how much my kitty likes her new toys. :)"
"When I wasn’t happy with the sizing of my first purchase, I contacted customer service via email who responded quickly and gave me a credit for the full purchase price AND told me to keep the product, to give to a friend. Just placed my second order, and when I had a question at checkout, again customer service responded within minutes. Can’t wait to get my next delivery, shipping is fast too!"
"I called to ask about my order and I absolutely cannot understand the person I am speaking to. She is mumbling and talking in a very low voice and I asked her to talk a little louder. She did talk louder but I still cannot get anything she said. I got very upset and just hang up bec it already took minutes of my busy life and got nothing. Their products look so stylish but because of this experience I am still debating if I should buy again."
"I ordered from this store before and I always call and ask product details before I purchase anything. Then last week, I called about an electronic mouse and I came to speak with Olivia who has the worst English. I wad inquiring about it and she keeps on asking if what is my order number. I told her numerous times that I dont have an order and she cannot understand me. So I asked if I can only inquire if I purchase anything and have an order number??? Guess what she answered??? She said YES!!! I WILL NOT PURCHASE ANYMORE!!!"
"I was so excited when I ordered Halloween costumes for my cat. Yet, I never received my order. I thought they least they could do was re-send the items or give me a refund, but they never did! Now I am out the money AND I never received the costumes. Stay away from this company."
"I called this company to check my order and I spoke to Lily that cannot understand and speak English! She transferred her Supervisor who cannot speak English too! They are both rude too!! Horrible! I will not come back to this company. "
"Absolutely love this company. Their products are good quality for the price you pay and the Customer Service is excellent! I placed an order with 4 items for an upcoming musical festival, and one of the rings broke 6 days before my trip. I reached out to their customer service, explaining the problem and asking for a replacement, and an associate Alison Davids was more than helpful. She replied to me within 2 hours in a very friendly, supportive manner, confirming a replacement. I received a shipment confirmation the same day and got my new ring 2 days before my trip. What a great experience! I will be back for more, thank you guys :)"
"Ordered some items for Christmas 4 weeks beforehand and never received them - DHL said they never received the parcels, Meowingtons said DHL lost them so who knows? They then resent them but sent the wrong items and never replied to any further messages."
"These are wonderful people to do business with. They have great products and provide exceptional customer service. I received my order exactly when it was promised, but sadly it was damaged and I contacted Meowington's by email about an exchange. I received a very nice reply within minutes with instructions. Meanwhile we decided to keep the item as it was easily repairable. I was very impressed with Kimberly Allen, the Customer Service Supervisor. It's reassuring to know if there is a problem, they are prepared to make it right. Purr-Fect! ❤️"
"I recently purchased items for Christmas and I am very happy with quality and prices. I received my orders within a couple days. Kimberly was very helpful with an item that was damaged and sent a replacement to me in 2 days. Everyone will be happy this Christmas with these gifts!"
"This website buys items at a really cheap price from places like alieexpress and sells them way more expensive. Allmost all of their products can be found over there. See for example this url: https://goo.gl/pktKfz
One of their signature products sold for much cheaper than the €41.62 meowingtons claimed it costs.
( https://www.meowingtons.com/collections/stuffs/products/paws-and-ears-cat-ring )
Please buy your products elsewhere. Much cheaper and your money doesn't go to some sketchy middleman."
"Very good customer service! Will be recommending them to my friends! ty Kimberly Allen!"