"Amazing customer service! I bought a scarf for my friends birthday, and when it arrived it had 4 holes in it. I emailed customer support and Kimberly Allen was so quick in her response, she had responded and addressed my original complaint and ordered me a new scarf within the hour!
Less than 24 hours later my new scarf was shipped to me - I'm currently waiting for it to arrive. I would definitely shop at Meowington's again!"
"I bought two Sphynx Cat Rings and had a little problem with the delivery, but Meowingtons' amazing customer service were amazing and solved my problem very quick!
The products are astonishing, thank you very much Meowingtons team!
Keep up the good work!"
"I had a minor issue with a coupon code not applying and my customer service rep, Carla Smith, handled it almost immediately. I couldn't be happier with the purrfect service! "
"I had a minor issue with a coupon not being applied to my purchase.
I reached out to customer support via email and received a response almost immediately.
my CSR, Carla Smith handled the situation and corrected the error in my purchase in an instant.
I always enjoy shopping with Meowingtons, I would consider this an exceptional experience."
"I ordered some earrings for my girlfriend, and somehow they got lost in the mail or stolen. Thanks to Customer Service rep Carla Smith, they sent me a replacement package within 2 weeks, no extra charge. Carla was very helpful and responsive. Thanks!"
"First off, I love the product range in this shop!!
Unfortunatley, I had quite a lot of bad luck upon ordering: two items from my first order were out of stock, but it wasn't marked in the shop. So my first contact with the support was to change my order. But in the end, this worked out fine. Shipping to Germany was quite fast(about 9 days).
When I unpacked my items I noticed that one necklace was broken. Due to the non-seethrough packaging I suppose that this wasn't noticed. I made a few pictures, emailed the support and got a response right away: they are sending a new necklace.
Therefore, even though the experience wasn't the greatest, the support was really nice :)"
"I ordered a very beautiful body and it was arrived in a very short time!
The international courier left the package to Poste Italiane that took care about it but I didn't know. So I ask support to customer service of Meowingtons to know the position of my packet because in the courier website it resulted delivered and Kimberly Allen the Meowingtons Customer Service Supervisor was very kind and fast to answer to me with very good and helpful news. The day before I received my body and I find it great! "
"Easy ordering g, fast dispatch. Even applied a discount code retrospectively for me.
Carla Smith in customer support was very helpful and super quick to reply- I received the difference refunded immediately! "
"I recently lost my cat and wanted to buy some cat themed stuff, I got my order in less then two to three days, I got a Cat ear purse and the Bangel cat ring, Its a size 7 but I got a ring snuggy and it fits perfectly."
"The one product I bought, a catsuit bodysuit, was not worth the price I paid for it. Tried to leave a review on the website but it never appeared, so I guess they are controlled/fake. "
"The products are awesome, and when I needed Carla Smith gave me all the support and she treated me very well :3"
"I ordered their sweatshirt with the cat pouch in it without realizing it was going to be too small for me, so I emailed customer support when I realized, and they were super nice and refunded me immediately, and were sooooo nice about it! I got Carla Smith and she was great!!!"
"These are very cool products !!
Kimberly Allen assisted me after my order which was a defective item.
She was so kind and really helpful !
She immediately placed a new shipment for a new Catsuit Bodysuit. "
"i got excellent treatment and very friendly quick response to my questions i had. and the product is super sweet !! i highly recommend it!
the catsuit looks super sweet
i also got one for my friend ...she will love it!!"
"I bought the 2017 Meowingtons Planner and within 2 months (minimal use), the elastic broke. I contacted Meowingtons via Facebook Messenger as I wasn't sure how else to let them know to check for quality, and Carla Smith responded to me fairly quickly. I provided the evidence of the weak glue on the elastic and now I'm getting another planner as a replacement as a one-time courtesy as it's already over their 30-day warranty. I'm hoping it won't break again as I was unaware that there's only 30-days for replacements and truthfully, I didn't even think they would replace it at all! :)
Overall I'm pleased with this company and I'm already planning on purchasing for 2018."