"My order arrived quickly (I was plesantly surprised to find it in my mailbox much earlier than I had expected) and was packaged carefully.
The products were great, except my ring had a small flaw. I took a picture and emailed customer support. Carla Smith replied promptly and corrected the matter immediately. "
"I have shopped with Meowingtons on several occasions and have nothing but good things to say about them. The products are adorable and well priced and their service is absolutely top notch! I sent an email asking for a packing slip to be left out of a gift I ordered and they responded back in minutes to let me know it was completed. I absolutely recommend this company!"
"I placed an order after seeing Meowingtons items for sale on facebook. Item was received in 8 business days to Canada of order placement & shipping notification. When received, my necklace was defective, as it was missing a stone. I wrote an email which was replied back immediately by Carla of Customer Support! A new order was sent out to me & received in 8 business days in perfect condition❗ She made my day or should I say a Purr-fect Day!✔✔"
"Products design, quality and price are amazing! Minor defect in an item recently purchased, resulted in an immediate reply to my email bringing it to their attention and a free of charge replacement was shipped moments later.
International shipping is simple and free depending on order size.
Great company to do business with!"
"(sorry, couldn't resist the title). Great service. Shipped fast. I bought earrings and was pleasantly surprised at the quality. I've been wearing them continuously for several weeks and they have not discolored, tarnished, or dulled one bit. (Most sterling silver and nickel plated earrings will turn my ears green after a week or so of continuous wear). They even arrived in a cute little Meowingtons pouch that snaps shut. Will definitely order my cat crazed gifts and attire from Meowingtons in the future. Great price+fast shipping+user friendly website = one satisfied customer! Good job Meowingtons!"
"Don't bother people. Yea the stock is cute but you're pretty much paying for the idea of the product. Purchased a few things before Christmas and I'm just NOW getting emails telling me that are out of stock. Thanks a lot Meowingtons. Can't wait for the next email in a month telling me that I'm still not going to get the products I purchased. Lets see how long this will take. NEVER buying from this site again. Buh Bye. "
"I have to admit I was a little hesitant when I found this shop via a fb link but their items were too cute to resist. So I took a chance and bought the rhinestone cat earrings. They arrived within a week and packaged in their own little velvet bags with the Meowingtons logo on the front. My daughter and I loved them, so adoreable! I did have one tiny issue with one of the backings, it was hollowed out (probably the 1 out of 1000) but I snapped a photo sent it via messenger (where they kept me updated with my purchase and tracking number) the oh so sweet Kimberly Allen responded quickly and is sending me another pair, which will ship out today. How great is that?! Very satisfied with my purchase and their customer service. Will be returning to this shop! Thanks guys! "
"In the first week of December I ordered multiple items, the site indicated that I was within the "guaranteed Christmas arrival" and I deliberately ordered only things listed as in stock (a lot of things weren't).
2 weeks later, after the package should have arrived, I emailed asking for tracking details, and was told that one item was out of stock so the package wasn't sent. It was now back in stock and would be shipped tomorrow.
Annoying, and poor service, but it happens.
After Christmas, having still not received a tracking number, I email again asking what the ****.
4 days later I am told a DIFFERENT item is out of stock and that I can either continue to wait, or take store credit. (So I can order something else that won't ever arrive I guess).
I needed PayPal to get my money back.
The one positive review here seems like the only person in the last 3 months to have recieved items or customer service. A plant maybe?"
"Ordered for Christmas, shipping to Australia, and everything went beautifully and was on track for arrival only 10 days later, until Australia Post delivered to the wrong address. Aus post very unhelpful. I alerted support@meowingtons and the reply from Kimberly Allen was swift and above and beyond my request for them to contact Aus Post. Super happy with the service and my fancy new products. "
"I have placed an order over a month ago and I'm still waiting for it to arrive. What is more frustrating is that Meowingtons website specifically stated that orders international order placed before the 8th December would arrive in time for Christmas. Great I thought, it is November 30th so plenty of time for it to arrive but according the order tracking it hasn't even left the US yet! I can't believe it. I emailed and got an unhelpful reply, I suggested that as the order hasn't even left the country yet that perhaps don't bother sending it to me at all and just refund me to save time but no, I have to wait for items to be delivered and then have to return them. Assuming it's the same delivery company, I'm starting to wonder if I'll ever get my money back and if genuinely, this is company is just scamming people out of money. I am not one to leave reviews unless I've had particularly good or bad service and this is just completely unacceptable. Meowingtons, don't specify deadline dates for Christmas on your website and then email me to tell me that my order hasn't arrived in time because you have been busy over the holiday season, it's contradictory and unprofessional and I will not be using your business again."
"Ordered a few items for Christmas gifts 12/7 - website promises shipping within 24 hours. They actually shipped items on 12/22 and they arrived 12/27. Company not interested in apologizing - CARLA SMITH, Customer service genius, explained after several emails that "delay caused by holiday season". Wish I'd checked them out before - they have a BBB rating of F with 81% negative reviews and many, many complaints."
"Very bad costumer service. Horrible shipping. "
"Shipping was so fast! I get so many compliments on my diamond cat earrings. Will shop again for sure! "
"I love cats and I ordered from this store. The products are affordable and the quality is great! I will order again and again."
"Stay away. They advertise a Sphinx ring as being gold plated. Nothing on the ring notes that. Other identical rings on the Internet sell for $9.00 stating there are no precious metals. They won't take back the ring. Their phone number rarely works. You're lucky if you get an email response. They have an "F" rating with the Better Business Bureau. Many complaints. That should tell you all you need to know."