"Before my order was shipped I emailed Midland to say that if they don't ship me the item that was pictured on their web site that I would be returning it. Well, they shipped me an older version, not the pictured version, of my items. I had to pay shipping for the return AND they short-changed my refund without warning. To top it off, they didn't answer my email about getting a full refund. Stay away from this company - they're not to be trusted!"
"This is about 1/5th of the price as from Amazon. They delivered promptly, and were very nice."
"I would definitely recommend and order again "
"Great merchandise , fast delivery!! Would by from this company again!!!
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"Excellent customer service"
"I ordered products from Midland Hardware. Received 2 emails informing me I will receive a tracking #. 8 days later when I still had not received a tracking #, I sent and email. No response. 11 days later I received and email asking for a review of the product I have yet to receive(14 days after ordering).
I responded to this product review request saying that no, I do not have the item nor have I received a tracking #. They finally sent a tracking #. I called FedEx to find out the product was driving around looking for my business and it was too late to hold at a FedEx center for pick up. Not good, packages left on my doorstep=stolen packages if they can find the address at all.
As of today I found out the package has been left at the wrong address and I have to go hunt it down. Very unsatisfied. Will never order from them again."
"Supremely professional. Highest marks."
"The people at Midlandhardware went out of their way to help me on a purchase that was just for a few dollars. They found a product for me that I could not find at the local big box retailers. I could not have asked for better service. I highly recommend them to everyone."
"Ordered a shower head got in no time. Very happy so is husband"
"We ordered 300 heavy duty metal straps and had them shipped to an address other than our billing address. We were made aware up front that these would be shipping from all over the place and that they would be in separate deliveries. All of the straps have been delivered on time for our job and the communication from Midland Hardware has been top notch! I would definitely order from them again :)"
"The prices were great, the delivery was fast, and the product is 1st rate."
"Quick response, parts ordered were as expected "
"I purchased an item on sale, only to be told the next day my item was unavailable (and relisted at a higher price on their site). If that isn't bad enough, I am now in the process of a PayPal dispute with them because they will not refund my money. A very irresponsible, disreputable online merchant."
"Arrived just as described"
"Received in good time and I am using it as I type. Very nice!!"