"Very fast ship. First time order. No problems with order or delivery. Will order again."
"This was my first purchase from this store and I can say I am very satisfied. Being as computer savy as I am I found ways (the IRC channel) to talk support on a semi-daily basis to get to know the store and the product I was buying in anticipation of the arrival. I was also allowed to modify my order to get the skin I chose for my DS Lite in the same shipment which was encouraged by the good service I was already recieving. They allowed this swiftly as I had the order number handy and I am strongly encouraged to do more business there in the future. I did not have to wait long even considering the items had to go through customs first either which left me rather satisfied."
"Ordering and order processing was very good -- it even arrived a day early. Unfortunately, my positive experience ended there.
They sent me the wrong item (an EZPass, I ordered an EZPass 3). They claimed they no long sold the EZPass, which is still for sale on their site as of this posting. The customer service agent was insulting and combative through the entire process. He only agreed to deal with me after I contacted my credit card company for a chargeback.
I posted the complete communications exchange here: http://journal.drfaulken.com/?p=336"
"I had some trouble setting a primary shipping address, but beyond that not a single problem was had."
"I recently purchased g6 lite and passkey 3 from modchipman.com This place is the quintescense of a model store. I think in the future for any console modifications i would buy only from this place. Besides the store's unbelievable fast shipping they possess a certain quality that is lacking in just about every place online and in person. This quality is the very special support that they offer. They repeatedly answer all the annoying questions over and over to newbies without hesitation. They also point you to read some very in depth tutorials on just about anything with ds you could have questions with.
With myself being a ds newbie i know i asked some annoying questions but i was carefully led to to certain decisions. They will help you, not spoon feed you. One of people who works for modchipman.com, he may even be the owner i am not sure, kfree, found on efnet, channel #ds , is the king of support and explanation. This does not mean to bother him with hundreds of idiotic questions, but you will at least be pointed in the right direction to find your answers. The price of items is very competitive as well. I give this place 10 stars out of 10. Thanks again for all your help modchipman.com, i will continue to purchase from you."
"Product shipped as soon as available.
Received email for each step of the process.
Very clean packaging and quick delivery.
Highly recommended."
"Great shop to deal with.Shipped as soon as was in stock and arrived next day.Sends you emails at each step of ordering process so you are not left in the dark.Will definatley deal with again.Thanks!"
"Great seller. Got some excellent personal service and info about the product before I made the purchase. Shipping was fast and ppackaging was perfect. Highly recommended seller."
"Ordered two EZ4-Lite development tools + 2 EZPASS 3 carts. Order was filled and shipped within 24 hours. Shipping estimate was 3 days, recieved it in 2. Absolutely no problems with this reseller, and will continue to shop with them as long as they continue have reasonable prices.
Highly recomended."
"Amazing service and incredible follow up. Had some issues with my purchase (mostly user related) and I was able to get support and was given useful answers. Quick shipping and great attitude. Any questions were answered quickly and professionally. I will definately continue to shop with them."
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"I have made 2 purchases with this company and highly recommend them. They have great personal customer service over the internet and rapid shipping. "
"this is my second time ordering something from the modchipman team and i am very satisfied both times, the first time the order took about 10 days cause of so many orders they had to deal with and they had to do an install on my product, but i'm glad it took as long as it did cause they did great work and the ps2 still works fine today, dont play it that much anymore cause of my 360 but still awesome qaulity, well worth the wait. my second order was one product and it came very quick. which was today but i wasnt home when fedex came so they left a note but thats my fault cause of that, but i'm positive the product will be flawless and if there is any problems i know they will be quick to take care of it cause they are a good qaulity store by all means. Thanks Guys! =)"
"Most reliable. Fast shipping. Chips are real deal and new. I've ordered both xbox and ps2 chips from modchipman. Never gotten a RMA then reshiped or bad flash chip from this store unlike some other "major resellers" when stock is low. Good customer service, quick responce, but never had to RMA any order. Will keep useing"
"Fast delivery. I made order online Wednesday 17th at 11PM online i got my order Friday 1:20PM.
Will buy from them again."