"It was a good experience buying from DA store. The furniture arrived quickly without any damage. Found the best price for the chair I wanted. Thanks"
"The kick-stool arrived as scheduled. Two piece assembly was very easy out of the box. We love our new kick-stool!"
"I ordered the Outdoor Black Wicker Patio Serving Cart and was very pleased with it. It is very sturdy and looks like real wicker and looks great on my new deck! This was the first order I placed with DA Stores/Modern Furniture Warehouse and was very happy working with them. Thanks for your great customer service! "
"Excellent prices and fast delivery. Modern Furniture has a large selection of merchandise."
"Liked the wide selection of products, but description of what I bought was a little deceiving. I purchased a large mirror to hang horizontally. The description indicated it could be hung both horizontal or vertical but the mirror only came with the vertical hardware on it. DA Stores shipped me the additional hardware to install myself for horizontal hanging, but I would have selected a different mirror if I had known I'be be installing the hardware to hang it as well. Upon posting this review, DA Stores contacted me and assured me that the mirror is normally delivered with hardware for both hanging options and that the manufacturer must have forgotten to install the other set of hardware prior to shipping. So, I trust that going forward the item description on the website is in fact correct"
"Great service. Quick, safe, easy. No one else had been stocking the item I ordered."
"Modern Furniture was the only place I was able to find large bags of Espoma natural garden and lawn fertilizer. I had no local stores in the area that carried the product. I was only going to by two items at first but when the shipping was 20.00 but if I added another item to the order that was 23 dollars or more I qualified for free shipping. so it was a better for me to order the 3 items and get the free shipping now instead of just the two now and the third at a later time. so pay attention to the shipping you are paying and what the free shipping break point is. "
"The product selection and customer service were very good, in my opinion. I would be happy to give them my business again."
"Very happy with the quality and products at Modern Furniture Warehouse. Typically not a fan of purchasing items without seeing first hand, but they did not disappoint. Answered all questions immediately and made me feel very comfortable with purchase. Furniture arrived well before I expected. Thanks!!"
"Tis company has been a pain from the beginning, i purchased a sectional from their website in november, i have a very particular layout for my living room so i ordered a custom sectional, because it was custom it took me 3 months to get it, that was fine with me because i understood it was custom made, but when it finally arrived it was NOT custom, i had thrown out my old sofa the day before to make space for this one, it didnt fit my livingroom and we couldnt even walk through it, and on top of that the sectional was badly demaged, the leather was ripped and scrapped in many different places, the matal part to attach the pieces together was bent and the wooden part of it had water demage. I contacted them right away, they asked me for pictures wich i also sent right away. They came back and told me that it could take weeks for my claim to even be aprooved by the manufacture and i would have to wait 3 more months for them to custom make my other sectional. I was so frustrated! They asked me if really there was no way for me to keep this sectional, after a lot of moving furniture and changing the layout of my house we came to the cnclusion that we could keep this sectional if we got a smaller media center but i didnt want to spend more money to fix this problem and i didnt want to keep a sectional that i paid a lot of money for all demaged. They offered to give me part of the money back so that i could buy a different media center and to send a tech to fix the demages. I didnt want this but because it was a quicker solution we agreed. They sent us the money they had promissed and i went out that same day to purchase another media center, i then contacted them and they said that i should get a call from the tech to schedule to come fix the sectional. Well its been months and nobody has cotacted me yet. I keep calling and emailing them and they keep apologizing hut in all honesty i feel like they are waiting for me to give up! I feel robbed and betrayted. What kind of company does this to their customers? DONT DO BUSINESS WITH THIS COMPANY! All of this agreements and comversation has been through emails so i have proof of all their broken promisses. I am now going to file a lawsuit agaisnt them because appetantly this is the only way i can get what i am owned! I am so upset with this hole situatuion! It has been very stressfull.
UPDATE: i have now changed this review from one to 3 stars.
Shortly after i posted this, the tech did come to my jouse and all problems hAve been solved. "
"Love my ottoman! It was a great price and it shipped very quickly. Customer Service also was very quick to respond to my questions. Very pleased!"
"GREAT item. Just as expected! Packed very well. Quick Shipping!"
"good experience overall despite first order canceled due to product not available"
"I ordered furniture from Modern furniture warehouse i'm very happy with their product and service. I'm glad I made business with modern furniture. I will recommend everyone to buy their furniture from all modern. overall I rate their service A1 :)"
"My order was just as expected and was received in a timely manner. Would buy from you guys again!!"