"The problem was a simple fix and they didn't try to make it more complicated. It was quick and inexpensive."
"People tell me that I am crazy for going to Monro because they are so expensive. I tell them that Monro uses OEM parts and Monro is cheaper than the dealership. I've never had to go back and have the same job done again because of aftermarket parts."
"Dissatisfied. $19.99 coupon for oil change and tire rotation presented. Tire rotation not done and "extra quart of oil" cost more. $28.10 total. Oil viscosity recommended for my vehicle not used either. And when manager pointed out my two front tires were worn and refused to rotate he gave me a quote for 4 tires at a price over $1400! My front tires have less than 20,000 miles & the rear two, less than 3000 miles. These are Bridgestone tires and cost around $250 each. How many customers are taken advantage of there? "
"Professional and perfect for the time we didn't want to waste!"
"This is a great site to find discounts, multiple locations
and services available. I love my local shop, it is within walking distance of my house and keeps my car running great."
"I had a great experience with Monro on this visit. I have used another Monro shop previously but this was my first time to shop # 155 located in Chester, NY. Even though it is further than my local shop, I was referred to it by a friend and I'm glad about that. Both the manager and the technician were friendly, knowledgable and professional and I feel the prices were fair."
"Prompt, efficient service.
Complete customer interaction"
"The East Greenbush location did a great job making all the necessary repairs to my car to pass inspection in the timeframe promised."
"Awesome job, the staff was friendly, knowledgable,and helpfull.
I would definatly send others to this shop for service."
"very satisfied with service"
"very satisfied with work completed and communication on what needed to be done. will definitely return to this location."
"very through.very good explanation of work needed."
"Excellent service and interaction with the staff at the Monro Muffler/Brake shop located near my house. They inspected my brake system and provided a detailed description of what was needed to fix the concerns I had, regarding my brakes. "
"I have had my vehicles serviced by Monro on several occasions, and I have always felt that they have provided a high quality of service for a fair and reasonable price."
"Friendly and very helpful employees and staff"