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Verified
5/5

2016-05-03

Webster, NY store manager Jeff is a role model for how a customer should be treated.

"I've been going to this Webster location for service on my Subaru and my wife's Toyota for many years now and have simply been treated like family there. They do the work quickly and completely on time every time with a smile. Can't ask for more than that!"

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Verified
5/5

2016-04-25

Never Dissapointed!

"Quality work, reasonable prices and personal touch. They are your go to place for most of your automotive needs. "

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Verified
5/5

2016-04-21

Adjusted Belt

"I took my car in this past Monday to Monro. Tim the Manager at the store kept me posted on what was wrong with my car, and although it was worse than I had hoped, they fixed my car in one day and explained the entire process to me. I would definitely recommend Monro to anyone for their great service."

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Verified
5/5

2016-04-13

Great service

"All employees knew my first name, when I went back for a repair. The stuff is outstanding. Work was done right away. I am very happy with Monroe and will return."

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Verified
3/5

2016-04-12

It was O.K.

"I was a bit disappointed in the lack of review of the service I received. In fact I was the one that had to ask if all looked fine.....even then I wasn't really sure if any inspection did take place. But I did notice later that day that the tires actually were rotated...but everyone was pleasant to be around and I wasn't totally discouraged. "

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Verified
4/5

2016-04-10

Monro Muffler/Brake & Service

"Great service and nice people, but the price was a little high. Not one of the worst places to go overall."

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Verified
5/5

2016-04-10

Service with a Smile

"I made an appointment to have my vehicle serviced on Friday at 8 am. They worked on my car all day to get down to the root cause of my issues. He said they would be able to complete the vehicle the next day. I received my car back the next day. Paul really tried to make my experience a good one and tried to work with me on the price with my current financial situation being a student. "

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Verified
5/5

2016-04-05

Great Place to get car work done (This location)

"Great Service. Was very happy with the work done. I plan to make them my regular body shop. Its great that you can make an appointment and they stick to it. Bonus is they have weekend hours too!"

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Verified
4/5

2016-04-04

My visit

"Overall my visit was good. Took an hour to do, which was expected. They did however use the wrong oil so when I went to pick up, I had to wait for that to be fixed, but it was done with a smile. :) "

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Verified
5/5

2016-04-03

Absolutely Amazing

"The staff at this peticular location are ALL wonderful. They explain everything you need to know perfectly about what your car needs."

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Verified
5/5

2016-03-31

service with a smile that you can trust

"Mike the manager and his crew at the Dublin Monro center off of Avery Roa are a bunch of outstanding caring trustworthy people. They get the job done right and fast the first time. Would recommend these guys to anyone at any time. two thumbs up."

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Verified
5/5

2016-03-31

"Fast, friendly and knowledgeable."

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Verified
5/5

2016-03-26

Excellent value, courteous service

"I did not have an appointment, but called first so they took me in a timely manner after I arrived. One part had to be obtained from another city an hour away, so I was offered transport back to my home and I gladly accepted. Less than 3 hours later I was called and the work was completed and also offered a return trip. Service and concern like that is not usual in today's busy world. I highly recommend them for any service a person might need."

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Verified
5/5

2016-03-26

There when you need them! Monro #1 Hero!

"I was nervous and worried. Being a woman I never know what to expect when trying to get my vehicle serviced. It was nice doing business with a shop I could trust, and customer service that quickly resolved my issues."

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Verified
5/5

2016-03-24

The Manager, Mark, is unlike any other!

"The service I needed on my car was foreign to me and Mark really took his time to explain the process to repair my vehicle. He never once treated me like I was a nuisance, which really means a lot to me. I think what stood out the most was the Mark was honest. You don't get that often. I will definitely be back to this location!"

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