ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-01-26

Great service, quickly accomplished!!

"Car fixed quickly and done right the first time!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-26

Great service

"Didn't make an appointment. Just stoped in and they took care of me right away."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-01-25

Dependable

"Dependable service value priced"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-01-25

Rapid and Professional service

"Maintenance service completed expertly and with short wait. Mechanic was abreast of services needed for my car and completed them . In and out in no time."


Verified
4/5

2018-01-24

Happy Customer

"Very fast and efficient. I plan on using them for all oil changes in the future,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-01-24

excellent service

"given full details and printouts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-23

Excellent Service

"The technicians were very helpful, explained the problems to me and allowed me to see what was wrong with my car. Matched lower prices on tires, stayed after hours to install new tires because they felt my old ones were unsafe to drive on. Will definitely return. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-20

OUTSTANDING SERVICE

"WOULD NOT HESITATE TO RETURN...."


Verified
4/5

2018-01-20

Courteous & reliable service

"Regular scheduled oil change was performed."


Verified
5/5

2018-01-20

Kanrock

"In my opinion Kanrock is the fastest an most resonable and thorough place in Flint"


Verified
5/5

2018-01-19

Love going to Monroe!

"Although this experience wasnt completely satisfactory, I wasnt totally unsatisfied. I mean they corrected the problem right away and every other visit with Monroe has always been awesome!"


Verified
4/5

2018-01-19

Helpful staff

"I am not a savy car person but the staff was helpful and explained everything."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-01-18

GOOD PEOPLE & GOOD WORK!

"Cody Johnson (I called haha) got me in right away, and fixed everything that another company should have seen when all the tires and rims were off! It probably cost me a little more too because the other company only had 1 REAL mechanic and he was off throughout the holidays! So by the time I got into Monro, everything was worse, I imagine; however, as soon as I drove it other the other's lot, I knew something was wrong, and I work from home, so I don't drive much!
It is so hard to find a reputable mechanic!!! We have been screwed over so many times because of me being a women and my husband being a white collar worker/air force brat; he is extremely brilliant, but not when it comes to fixing anything. So many times we have paid through the nose for mechanical work, only to find out later it could have been done at a faction of the cost, the work was never done, the part(s) never replaced, or oddly enough something else brakes down that we never had problems with, and they want us to pay for that as well!
I didn't feel that way at all with Monro. Cody knew we were in pain as both of our vehicles needed repair immediately after Christmas totally approximately $2700! And because of that, I think he went the extra mile to make sure that everything was working properly before we left, so we wouldn't have to come back again for the same issues. So thank you Cody and to the rest of the REAL mechanics at Monro! We won't be going anywhere else for our car repair needs!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2018-01-18

Andrews

"Great service and got me in the same day that I called. Couldn't ask for more than that."


Verified
4/5

2018-01-18

Always a great experience

"I only take my car here for oil changes and they always do a great job at a good price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service