"Found a part at monsterscooterparts.com that nobody else carries. Great price too! Arrived several days before the estimate said it would. Great service. Will be back!"

"So far no good, I ask them to resend my order, and if the other one show up I would send it back. Yes you guess it .lol"

"WOW! First, MonsterScooterParts, give Heidi a raise and promotion! What an amazing customer service experience! My elderly father narrowly avoided a scam at another location (Jackson Medical, St. Paul , MN) only to order and install a part for MonsterScooterParts that had a similar damage sound the first use. The first call to customer service, Heidi had all concerns absolutely addressed and took charge of the situation. I was given all the information I needed for my understanding of the verification process, Heidi was patient and confident and a new part was dispatched to my father within a day or two. I cannot say enough positive things about my experience and highly recommend MonsterScooterParts.com for quality of service and merchandise."

"I ordered a key for my mobility scooter. The site listed model numbers the key was compatible too. Ordered Sunday received Wednesday. Thank you."

"I ordered a driver motor for my mobility scooter. The rep. was very friendly and I received the part quicker than they said I would. When I have ordered from them in the past, they have always exceeded my expectations. As a disabled veteran, my mobility scooter is important to me and they never let me down. I appreciate their professionalism and quality products. A+"

"I used other companies in the past but for the past 4 years I have been using this company for parts for our scooters. Our family has several scooters and we have ordered parts and batteries. We've only had to return something once (manufacturer error, not Monster error) and they were polite and responsive. We normally order online but when we call they are always polite. We now only use Monster for our parts and appreciate their professionalism, knowledge and pricing. I highly recommend them."

"I received the ignition switch kit (F48-5749) and installed it on the scooter and the dash light up and the starter turned the motor over but, it would not start. After I compared it to the old one I found that 2 of the wires were reversed. Once I rewired it it worked fine. Also the locking gas cap that came with the kit don't have any seal around the bottom so it fit so loose that I will not be using it."

"I have ordered from Monster Scooter Parts many times. Their staff is extremely friendly and knowledgeable and their shipping is fast. What more can you ask for?"

"Ordered parts twice so far and it was a breeze. The format was easy to follow, and my parts arrived in just a few days. They were inexpensive compared to other places online and around town."

"I contacted Monster Scooter Parts in desperate need of a battery charger for my Rascal Scooter. I ordered yesterday afternoon and received it this evening. Now that's what I'm talking about!"

"I have several Razor products & because of the upkeep prices through Razor, I use Monster for all after purchase accessories & parts. Every product & part has been excellent with no issues. Thank you!"

"Fast. Accurate and reliable "

"I ordered a Razor MX500 dirt bike wheel and it was a perfect replacement I needed, and I received my order in only 2 days. I could not find this wheel anywhere else in stock, and not at their price. The wheel was very easy to locate on their website as well."

"I order a dirt bike motor and the carburetor won't work u can't adjust the gas I called they sent me the very same one I called a gain and the lady told me there is nothing they can do I ask to speak to a manager I got a lady named Jennifer she was rude and said the person putting it on didn't know what they were doing so 200 dollars for motor and carburetor and I have to buy one somewhere else I give no stars and suggust you buy else where even the management team is rude "

"I ordered a couple of batteries for my Activecare mobility scooter. Shopping experience was very positive.

I had confidence in getting the right batteries the first time, the checkout process was standard and simple. Free shipping on this order and the prices for the batteries are competitive.

Received my order in a timely manner. Very happy with my decision everything worked out fine and am surprised at the low rating they have received.

I have placed another order with them and will post a review. I think they may have fell victim to upset customers with high expectations and little knowledge of how things actually work when it comes to getting the wright part and how shipping works. You should keep in mind there are two sides to every story."