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Verified
5/5

2013-08-06

"Excellent auto transport service. Although they are brokers they work with excellent transport companies with excellent reputation and customer service. We moved from Virginia to southern Cal with a breeze. Our two vehicles arrived in 5 business days without any harm!"

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Verified
5/5

2013-08-03

"Everyone at Montway was very friendly and helpful. We shipped 2 cars across country with no problems. Delivered when promised and had the best prices around after doing a lot of research. I would definitely use them again and recommend to anyone."

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Verified
5/5

2013-08-03

"I would like to express my Gratitude and I'm truly thankful for the way that business was conducted even though the keys were missing but You still delivered and the driver was truly professional and on point You will do my next delivery I grantee You that. M.A HUGHES LLC."

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Verified
5/5

2013-08-02

"Montway is pretty good, dispatches my order in just one day, the custom service is good, explains everything clearly. Also, the trucking company Wonderful they found is quite good too. "

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Verified
5/5

2013-08-02

"Montway did an awesome job of getting my car from Dallas, TX to Seattle, TX. The car beat me to Seattle. They company worked with me until the end to make sure my car was safely delivered to me."

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Verified
5/5

2013-08-01

"Montway has to be the best vehicle transporter soo far. I have tried others in the past to where it took from 3-6 weeks to even get a vehicle picked up and delivered. From the time the vehicle got picked up to being dropped off was 3 days total. I will be using this company from now on. Thanks."

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Verified
5/5

2013-07-31

"It is good and professional"

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Verified
2/5

2013-07-25

"The best thing that I can relate about my experience with Montway is that eventually, my car was delivered undamaged. Otherwise it was a very frustrating 9 days of missed delivery dates, poor or erroneous communication from Montway customer service staff and a driver who apparently had difficulty driving more than 200 miles on any given day. Further the driver was apparently using celestial navigation as he seemed unable to determine a navigable course in the daylight.
All-in-all not a stellar auto shipping experience.

Update in response to Montway reply. On 28 July 2013 I was contacted by Kathy at Montway Customer Service. She had little interest in the reason for my posting a negative review (poor customer service and no communication from driver), but was very interested in offering me a $50.00 "refund" in exchange for my signing a waiver agreeing not to "post negative reviews on the internet or any other media for the aforementioned company or complain against them with any government or customer protection agencies." (Paragraph 6) I chose to decline that offer. I will never do business with this company again and wish no further contact from Montway representatives.
"

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Verified
5/5

2013-07-25

"Excellent service. Picked the car immediately on the next day and delivered the car safely to the destination with no issues. I give 5 out of 5 rating for Montway. Keep it up guys. "

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Verified
4/5

2013-07-15

"Bought a car down in Florida and had it shipped to Omaha, Ne. Montway got it assigned to a carrier within a day or two. Overall a great experience. Only thing I would have liked to see done differently was a little more communication via telephone. I had to call the driver the day of the estimated delivery to find out what the status was on it (would have been nice for them to fill me in before that). I feel confident saying that I would use Montway again though."

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Verified
5/5

2013-07-14

"I was extremely happy with the service provided by Montway. The date that I requested for the vehicle pickup was July 5th, the day after a holiday. I was pleased that they were able to do so as this day was requested by the person I bought the van from. The promised delivery date was also met. The driver called the day before delivery and told us that he would arrive at 12 noon, which he did. In all, the process could not have gone better. "

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Verified
5/5

2013-07-09

"Great service. Vehicle was picked up on first available promised date and delivered one day early!"

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Verified
5/5

2013-07-08

"Great service I was updated throughout with location status and time, date of delivery."

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Verified
5/5

2013-07-08

"The service was fantastic. My car was delivered 24 hours after pick up. I chose open option but my car was enclosed so I was very happy about it. I would definitely recommend Montway to my friends and family for their wonderful auto shipping service."

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Verified
5/5

2013-07-08

"Donald (driver) and Deo (dispatcher) were both AWESOME...so happy, helpful, and responsible. Would recommend in a heartbeat."

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