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Verified
3/5

2013-10-04

"I purchased a car over the internet and had went online to shop for truckers to ship my car to my town. I chose Montway since it seemed that they were recommended online and the price seemed reasonable. I booked for the car to be picked up on sept 19th. I received an email on the 22nd to say that they have not yet found a trucker. On the 23rd I followed up with a call and the rep was pretty helpful and said they will escalate my ticket and pay a trucker more to pickup my car. I shortly received confirmation that day that a truck was going to pickup my car.. that didn't happen until Tuesday PM. Okay I was fine with that. Driver was suppose to deliver the car on Friday. I get a call Friday in the late evening that his trailer broke and needed to get it fixed. I call him at 10pm and he said that he needed to drop off the other cars in front of me before he can meet, so he said we can meet Saturday morning. Saturday morning comes and he said his truck broke and said if I wanted the car; I needed to go to him to pickup. I finally got the car Saturday evening. The end result; it Took a lot of time to get it. If you're not in a hurry to get your car this may be an option to go. I wouldn't do it again. "

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Verified
5/5

2013-10-03

"Very good. My car was in an airport parking lot with a dead battery but they were very accommodating and faster than expected. My car came from California to Wisconsin as expected in a few days"

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Verified
5/5

2013-10-02

"Great Communication every step of the way from Montway and the driver. Very responsive to emails and phone calls. Driver was professional, friendly, and treated the shipment with care. I will not hesitate to use them again!"

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Verified
5/5

2013-10-02

"I transport my car from Denver to Chicago on Sep-2013 and I had very good experience with Montway Auto Transport. Especially driver is too flexible and polite. Pickup and delivered as per the schedule. I recommend Montway Auto Transport to others.

-Anand
"

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Verified
5/5

2013-10-01

"I sold my old car and had to arrange the shipment to the new owner. Since part of the deal was that I was paying the shipment, I needed something cheap. After I shopped around for quotes, I settled on Montway since their price was good enough and they had some pretty good reviews on the web. The whole process from the booking to the delivery took a week! I never expected it to happen so fast but I had no complaints. The buyer was happy to have his car earlier than expected. The bottom line, whether I would recommend Montway – yes I will. I think they that a great job. And it was super fast. "

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Verified
5/5

2013-09-30

"Delivered my car a day early! Very good service. Would use again!"

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Verified
5/5

2013-09-30

"Derek J. was the driver who transported my Frazer from Pennsylvania to Massachusetts. Both the shipper and the receiver were very impressed not only with his skills to complete the task but also how he presented himself as a well-mannered and neatly groomed gentleman. Although I personally never met Derek, as I was never directly involved with the transporting process,I was impressed by the high opinion of both parties who were. Derek J. represents your company extremely well. Also duly noted, was the equipment used and the punctuality of his assignment. As a result of a very positive experience I would highly recommend Montway to others looking for transporting services."

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Verified
5/5

2013-09-30

"Friendly phone service and consistent across different employees. Pickup drivers seemed honest and reliable. Car delivered and estimated date. All went smoothly."

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Verified
5/5

2013-09-28

"Excellent customer service! "

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Verified
2/5

2013-09-27

"Everything went great until the moment that my car was dropped off.
First the driver called me and made me drive 10 miles to go get the my car from him. If i did not have a rental car at the time I would have been screwed.

Then when we got there we waited over an hour for him to try to figure out how to get the car blocking my car on the trailer off the trailer.

The driver not only repeatedly slammed another car into the back of mine getting it off of the truck, when it came time to take my car off the truck he missed the ramps and the car fell off the back. I was screaming at the top of my lungs for him to stop, but he went on anyway. After it happened he told me my car was a jeep and it was tough, built to take that kind of punishment. I was extremely disappointed, and I am not sure what kind of damage has been done to the under carrage, shox, axels, etc.

I understand this is not Montway, but the shipper they used Gogo Autotransport is horrible.
"

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Verified
4/5

2013-09-26

"Montway did a good job. The actual transporter that Montway lined up for us was fantastic. The only suggestion I have for Montway is to make it easier for customer who have never shipped an auto to understand the whole process. . We did not know what we were doing and kind of had to fumble thru it. If Montway reps would be more helpful to 1st time shippers it would have made the experience much better. We were not really explained how it all worked and continuously worried that it was not going to happen.....however if we had know how it all worked the whole process would have been much smoother. This the reason they did not get all 5 stars from me. They were not the cheapest either, several were as much as $150 cheaper but we like Montways BBB rating and were willing to pay the extra because of it. "

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Verified
5/5

2013-09-25

"I used Montway to ship my vehicle from Nebraska to Virginia. Communication was great. Very friendly people. They arranged the pick up 2 days after I booked and gave me a discount because I wanted to pay with cash when I received the vehicle. The driver was very professional and loaded the vehicle with great care. I had no issues of any sort. Everything was smooth and I am very pleased with the services Montway provided. "

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Verified
5/5

2013-09-24

"After spending a considerable amount of time reviewing various auto transport companies, I selected Montway and am happy to say they lived up to their good reputation. My representative, Elena, was very cooperative and helpful handling my concerns about the choice of a carrier. The car was delivered a few days ahead of schedule in good condition."

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Verified
5/5

2013-09-23

"I had a great experience using Montway. The driver was good about letting me know when he would pick up and deliver. The car was delivered in perfect condition. Everyone did a great job."

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Verified
5/5

2013-09-23

"I'm happy with my service. I had a deadline for the vehicle to be delivered, I was going out of town so I needed it before we left. they picked up the vehicle within 48 hours of the booking and they delivered the car 2 days earlier then I was planning. The car arrived in good condition and the waybill was detailed in any pre shipping scuffs or scratches. some of the scuffs I would have never even noticed if he didn't point them out. This was my first car shipping experience and I was quite happy with it. "

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