ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-09-23

"Excellent customer service and support. This was an easy an perfect transaction."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-09-23

"Service was quick, reliable, and completed as instructed and agreed upon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-21

"I have used Montway for 6 shipments in the past few years. Every time they seem to out perform themselves and make me continue to use them due to timely pickup (next day), customer service, communication, and ease of process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-09-21

"Great service! Answered all my questions and concerns. We always knew where our car was in the process. Received emails regarding pickup and drop off. Will definitely use if we need to move across the country again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2013-09-20

"The good my first call went well and the person was very helpful with my order to ship the car, the truck showed up on time and car was delivered on time and the price was fair.

The bad the entire car was soaked and drenched in oil, completely all over the car, front to back and down the sides, another vehicle or vehicles on top of the trailer leaked all over it, hard to fully describe how bad the car was covered in oil, alot of scrubbing and washing and the car finally came clean, something was said to the driver at delivery of what happen to the car and the reply was that happens.

I received an email request to do a review for there services and if it was not going to be 4 or 5 stars to contact them first, i did try calling and was put on hold and they said someone would get back to me and no one ever returned my call.

Pictures of the car was taken during transport and it was clean, if you have a real problem or damage from the transport not sure how it would go in handling the claim with the company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-20

"Excellent service! Great communication from start to finish! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-19

"Great experience! We have talked to many brokers and Montway was the most striaght forward and responsive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-19

"I had recently went with another company before Montway.
The company "Fast Track Auto carriers" scammed me out of $200.00 of my hard earned money. I then got in contact with Montway Auto Transport, being cautious due to my previous experience I was very cautious. George one of the representatives was very understanding and even gave me a discounted price! My car got picked up when it was supposed too and got dropped off the exact same time and date I asked for!

My experience with this company has been GREAT!
Moving my mother's car next month with them again.

Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-09-18

"I was going away from the states and send my car to my niece to use it while I was away. The company that shipped the vehicle was Montway. I wanted a company I could rely on and since I had no experience with any, I looked around the web. These guys had a pretty high rating everywhere including an A rating on BBB so I felt comfortable with them. And they didn't disappoint. They did everything they said they would. The car was delivered on time with no damage. I would recommend them and I will use them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-18

"Great price,timely pickup/delivery,and courteous/professional driver were all applicable for my vehicle transport. Thank you Bono, customer service rep per Montway Auto Transport, for your help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-09-17

"The Montway Auto Transport was speedy and awesome! I contacted other car carriers and they were not able to ship my vehicle as quickly as Montway did! I definitely would use Montway again for shipping my car. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-09-16

"You are the first shipper that did what you said and delivered on time. Christian"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-09-16

"Second time I used them for a cross country transport and the second time they performed perfectly. The response was immediate and there were no issues with the transport of the car. Very pleased. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-09-16

"Great price, delivered on time and very attentive staff. A bit difficult to get in touch with the driver but the staff kept me informed the whole time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-16

"This company was a phenomenal experience! I shopped around and spoke with many other competitors however my initial first call with Montway was professional, customer service focused and the pricing was exactly was I was looking to pay for door to door service. They are just like most transportation carriers who match you up with a carrier. To my surprise my driver/staff were extremely courteous and on time for pick up as well as delivery. Montway was able to coordinate and make this happen rather quickly. I actually called Montway on a Monday afternoon, which happened to be a holiday and my car was delivered the very same week, on a Saturday! I would give them 2 thumbs up, rate them 5 stars or encourage you to at least give them a call. You will notice a difference from the inception of your very first encounter."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A