"Typed in my vin and the right cable popped right up. Couldn't find it or anything like it at any major auto parts retailer"
"I needed a wiring jumper for my Ram 2500 Power Wagon, they had it and cheaper than everyone else."
"Great customer service and great product. "
"No issues. No"
"I've needed a seat belt retractor for my 08 Jeep for a while. It's on my wife's side, and they are hard to locate. Finally, someone has one and I can't wait to get it installed. Buying parts from my local Jeep dealer is useless. Since they became FIAT, they don't care anymore about the older models. Making mama happy in a few days.... with a seat belt that works again. billooltewah"
"Ordered a Module, Telematics, U Connect and received a replacement reflector... Waiting to hear back regarding this mix-up and waiting to see what their response is/ when they will send me the part I ordered."
"Thanks , it was an easy purchase "
"I ordered shock absorbers on the 11th and received an update that the order was received on the 14th. I called to make sure they had the parts in stock and they said yes and that the parts would be shipped out within the next couple of days and that I would receive an update if they could not ship the order within 14 days. Normally I would not pay attention to these sort of things but I’m moving soon and didn’t want them to get shipped at my old address. I called on the 1st and it took me calling 19 days later for them to tell me my parts had not been in stock and they had to order them. Totally fine but I definitely would have appreciated an update like the website said it would give if they could not make the 14 day time frame seeing as I’m crunched for time on getting these parts. Other than this slightly irritating process, everything went by smooth and the lady I spoke with was polite and understanding. "
"I have been searching for weeks to get the parts I needed to complete a molding installation on the Chrysler 2007 Pacifica. Aubrey confirmed it politely and efficiently by phone, and my order was placed. Thank You!"
"Easy peasy. Easy process to order"
"Great fast and easy to find"
"The Mopar site asks the VIN# so ordered part numbers are carefully checked as a match for my model car. Super reassuring!!!"
"I ordered an adapter engine oil filter. After waiting 2 weeks I finally received it.When I received the package I opened the box and I started seen parts falling out the box. I seen that the part was damage. I called customer service and the girl that answer the phone was very rude. I felt like she wasn’t trying to help! She told me email pictures of the box and part. I emailed the pics the same day August 17,2020. I waited a week and I called the customer service again and again the girl that answer had a bad attitude. She claimed another package was sent out and that is was delivered but I haven’t received anything. I told her I haven’t received it and that she was going to check with my local post office. It’s September 2,2020 I haven’t received the part or any updates!!! Very bad experience! I finally order the part thru a dealership. I was trying to save a couple of bucks but this is the last time I order anything from this website!!!"
"really easy website to follow looking for parts"
"Got the package in a timely fashion, but received only 2 of the 6 items I ordered. The invoice accompanying the shipment said all 6 were contained in the package, but only 2. Sent Mopar parts a notification immediately upon receipt of the shipment, and still no response."