"Thank you ! Great seller, perfect transaction, item as described ."
"This is the worst customer experience I have ever had. Tried to call for days and being put on hold. Then a message after holding for 5 minutes that say all customer service reps are busy. Please call back another time. This went on for a whole day. The chat service is all automated with the same answers over and over again. The web site says fast shipping...well it took over a week to get my parts shipped. I researched and found that this company has many issues with customer service and shipping parts in a timely manner. When I did reach someone at this company she said that they order from dealership, then the dealership orders from the warehouse. Then it is shipped to the dealer. Then the dealer ships it for this company. That is absurd. I will never order from this company again. And I will be sure to let all of our club members who do order from this company what my experience has been with this Inept Company."
"Had no problem finding what i needed and was very happy"
"Company sent me wrong part and refuses to accept the return. Buyer beware. "
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. We have a help support team that can help customers determine the correct part for their vehicle, they can be reached via live chat, email, and by phone Monday-Friday 6:30 AM to 5PM PST. As our parts are sourced from the manufacturer, strict return procedures are imposed upon us when processing returns. Unfortunately, we must abide by 's return policy. Once again, we apologize for this great inconvenience, and thank you for understanding.”
"I would steer clear of this company. The parts I ordered were not correct, even tho their website claimed to be. The headlight retainer rings for a 1999 dodge 3500 are not compatible with a Dodge Dakota, the Dodge Dakota rings are much smaller. I called customer service, and they were going to have their tech dept call me back...nope, not even after a week. So I called them to do a return and that wasn't a problem but I had to pay return shipping for their mistake. I really don't have time to deal with all that plus I think that is very unfair. So, they have lost my business entirely. They do not seem to be a very trustworthy business to me."
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. After further review, the original part had been discontinued and superseded by a new part that can be used in place of the discontinued part. The superseded part is even better than the original part. We also have a help support team that can help customers determine the correct part for their vehicle, they can be reached via live chat, email, and by phone Monday-Friday 6:30 AM to 5PM PST. Once again, we apologize for this great inconvenience and thank you for understanding.”
"Needed a part. Got the bestest price here. Saved me! Thanks MoparPartsGiant.com !!!!"
"KEPT LOOKING UNTIL I FOUND IT .YEA "
"This request for a review is a bit premature. I won't have the products for another week. Anyway, website was easy to negotiate and payment was simple. They had several items available for my Wrangler JLU but disappointed that no rear cargo mat is offered. Guess I'll have to go to weathertech for that."
"Easy but the pictures are difficult to see even when zoomed in. Clear and precise on the exact parts though that I found"
"Very fast and easy process. Can’t wait for parts to make the install. DIYer over here...haha"
"Got part early than expected. Saved a lot compared to dealer pricing. Ordering was easy."
"This was the exact wiring harness I needed for my Jeep. Fixed my power seat not working anymore. Thanks to their wiring diagrams and item details, I was able to narrow down the exact part I needed. Also a great price and fast shipping arriving earlier than expected. Good job!"
"NEED SPACE FOR COLOR IM NOT SURE WHAQT INTERIOR COLOR YOUR SEDING I NEED WHITE."
"You helped me!
There was a backorder at http://wwww.moparwholesaleparts.com."
"Some parts are getting difficult to find for 04 Jeeps, you had what I needed."
"Found the part I needed. Checked several dealers and suppliers -- no one had this available."
A rep from Moparpartsgiant.com, MaxxGPG, has responded:
“Dear customer, we apologize for the inconveniences you have experienced. Your satisfaction is our #1 goal.
All of our parts direct ship from dealer shop to customer. In the event of a backorder part (less < 1%), we will inform you and provide you with the option to cancel the part or the entire order. If you are willing to wait, your credit card will not be charged and invoiced until the parts arrive at our warehouse and the order is ready for shipment.”