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1/5

2023-01-13

RIPOFF!

"Uploaded the files and they ignored 3 of the 5 files printing business cards incorrectly. Would not take ownership of their mistake and blamed the customer. Would not reprint and very snippy and condescending while trying to work with their customer support team. Korean company that does not care about fixing their mistakes! Will never use again!!!"

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5/5

2021-01-28

EXCELLENT

"Fast delivery. Very easy to select a card and format!
Perfect.thanks for having such an easy website to navigate through.
"

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1/5

2020-12-28

DONT DO IT

"Horrible service. If you are not happy with your product- they will not even reply !!! I have emailed them 5 times in the last week and they haven’t even bothered to reply ... GO LOCAL - they are hiding in Korea ... terrible service "

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1/5

2020-10-10

Still on hold!!!

"I've paid and is still waiting for my cards. It said 3-5 business days well I yet to have recieved mine. I can't contact nobody have sent 340 emails. I need my business cards I spent a lot of money for nothing. So I'll go to another company but they'll never get my business again. And I wouldn't recommend them to anyone."

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1/5

2020-01-26

Terrible experience working with this company

"Until you order and pay, everyone is friendly and helpful. With a production-related complaint, you are simply ignored. Absolutely cannot recommend this shed. "

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5/5

2020-01-09

Complex card design - great service, quality, and price!

"Design: Blind embossed logo with gold foil highlight and black text on heavy linen

I provided a complex design with 3 different layers (press, foil, and print) on Jan 1. Erica quickly contacted me and informed me that the foil and emboss layer could be precisely aligned, but the ink layer could not also be aligned exactly, and recommended that I replace any ink print overlaid over embossing to be foil instead.

Instead, I chose to use blind embossing with foil only partially overlaid over the emboss and submitted an updated design. I received confirmation that it would work, and received the cards via DHL on Jan 8.

The cards were perfect, the foil areas were precisely aligned with the embossing, and the overall card was well centered and very crisp.

One thing to keep in mind is that Morning Print offers some paper types which are thinner than what are traditionally used by other print ships. At many other places, 16pt thickness is "standard" and 32pt thickness is "premium". Morning Print also offers some 9pt and 10pt options which are economical to use as cards that might be put out in a stack at a trade show or at the front of a store to be distributed en masse, but for individualized named business cards, 16pt or heavier is what one would expect.
"


1/5

2019-10-23

Failure to deliver what was promised then ceasing communications with customer

"Low quality execution and uncaring customer service.
Sent in a business card design according to their instructions. When it came back they the letter had a shadow and it looked blurry and poor quality.
"We are sorry but this is how raised ink is applied and this is the best we can do. Unfortunately re-printing would only yield the same result."

I told them, they should notify the customer if they are not able deliver a quality or even passable product. That is when they stopped responding.They are probably fine if you are comfortable taking a risk for poor quality, such as a mass handout
"


1/5

2019-09-25

I will never order with this company

"ordered some business cards, when received the actual business card the material is different vs what I ordered."

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1/5

2019-03-10

After 3 mistakes I took my business away for good!

"I started printing with them in 2015. The first mistake, they guaranteed my order would be there by a certain date. It wasn't so I had to pay for other cards for my deadline. I liked the result anyway so I gave them another shot. The second mistake was with square embossed cards that were put in a tight box. All 1000 cards were visibly bent due to the card not being able to withstand the emboss and being in the box. John's response was "paper bends". I liked their pricing so I gave them yet another chance for a client's second run of business cards which came embossed 2 mm(at least) off of the original. They again would not fix their mistake even though I explained the partners' cards would be next to each other and visible. Their excuse was about the way their machines work. Which I suppose should have been the response to my order so that I would know things could go wrong. good prices yes but they have they do not stand by their work at all! Not worth the risk..."

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5/5

2019-02-27

Customer Service

"To make sure about my order, I called this morning print company and John explained to me about my design and foiling parts. Great service! I received my cards and love it. Thank you John for your service. You are the best! "

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1/5

2018-09-18

Don't use this company if you want quality

"Poor customer service (John), no quality control, they email files and print in Korea so there is no options left open by them to do any reprints based on printers poor quality, Mp won't even offer. Best thing was delivery by DHL, which was on time but if MP shipped I'm sure it would be late. BBB rating (F)"


1/5

2018-09-04

Ordered 200 instead of receiving 186, claimed short of quantity was normal?

"Horrible business, indicated they have no responsible for the shortage of the print(Ordered 200 instead of receiving 186). After I complained to have refund for the money difference of the order , they have never responded again."


5/5

2018-08-22

Great customer service and perfect, beautiful cards!!

"They double checked my files for me to ensure they were the right specs, they sent two rounds of samples, and I had my semi-complicated order IN MY HAND after one week of submitting the design files. Simply amazing. Everyone is impressed with the quality, look, and feel of the cards, we ordered clear plastic cards with the white ink backing. Stunning. And very responsive service. Will definitely order again very soon!"


1/5

2018-08-10

BAIT AND SWITCH

"At first I thought, wow! This place sure have an amazing selection of cards at such a low price, so I ordered some samples just to be sure and was very impressed by them! Cheap AND good quality cards? This must be magic! But it all turned out to be a DIRTY TRICK. This place is absolutely terrible both in terms of service and quality. My cards were printed wrong because of their confusing instructions and they call it MY MISTAKE even though I made the instructions of what needs to be done pretty obvious on my notes, they clearly did not check my notes. To top it off, they "generously" offer to reprint for "half the price" when it is actually 80% of the price I've already paid for! They sure have a way of twisting the situation. I asked for a refund but they refused to do so and continuously state that this is my mistake.. *clap clap clap..* To be honest I let it go because the quality of the cards were TRASH ANYWAYS. They looked CHEAP, THIN AND TERRIBLY TRIMED! Nothing like the samples I saw, so why would I want to make the same MISTAKE AGAIN?
"

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3/5

2018-08-02

Mediocre, room for improvement but price ok

"The company's website says California but printing is done is South Korea. That is ok with me, but a little misleading, should be upfront about that. They are one of the few companies that does PVC cards with write in blocks that isn't too expensive. Their customer service does their best for communication."

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