ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2019-03-29

Prompt Action on Missing Item

"I always enjoy a new order on my doorstep from MCG. They pack well no matter the season and none of their plants to me have come ill, infested, or failed to thrive. The last order had a missing item (whoops!), but they promptly sent it out that same week and I got it quickly.

This is most certainly not the last time I do business with them! Everything they sell besides the plants is also high quality and well designed/packed.

Even with weather delays no harm came to my products or plants.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-27

Great experience!

"My succulents came very quickly and in great condition! I’m planning on placing another order soon "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-03-26

Very Pleased!

"Great packaging and nice, healthy plants. Plants are already thriving and adding shoots after being transplanted just a week ago! "

Detailed Review Benchmark + -
Pricing of products and services

5/5

2019-03-26

Wedding favors

"I wanted to order succulents as favors for my wedding. Mountain Crest Gardens was a great choice. Shipping was fast and the succulents were beautiful and perfectly packaged. I’ll definitely consider them again for any of my future succulent needs. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-25

Excellent

"Nice, healthy looking plants. Looking forward to our larger order."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-03-24

Terrible

"3 days late and half of them dead. Smh. Never again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

3/5

2019-03-24

Somewhat Misleading

"The photos didn’t represent what I received/ordered. The plants were minuscule but the pictures appeared to be much more mature/larger. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-23

Better than I was hoping for!

"My bulk order showed up quickly and with great packaging. I had asked for PVN to be the majority in my order since it’s the center piece of my wedding. And I got them! My whole order was in excellent condition and they have already grown so much for only being a week."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-21

beautiful semps

"love your plants, very happy with purchase"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-20

Speedy delivery

"My plants were delivered two days after being shipped! Amazing, I have ordered from other places in the past and never as fast and packed so good. The selection is so extensive that I practically need to place an order every month."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-27

Perfectly perfect!

"Seventeen plants arrived in one box, on time, packed perfectly and in perfect condition. This is my fifth order over the past year. All previous orders are growing well as I'm certain these will as well. MCG has fabulous Customer Service, great plants, good prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-19

I loved my order!

"My plants came within a couple of days and I planted them and love watching them grow by the day! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-19

I was skeptical, but they're great

"I was a little leery of buying fragile, small plants online, but the succulents I ordered are so perfect they look almost fake and arrived beautifully packed and in perfect condition. I'll definitely buy from Mountain Crest Gardens again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

2/5

2019-03-19

meh

"Plants were not as high of quality as what was pictures on site. There was dirt everywhere in the box. Plants were secure and in pots, but with only a dusting of soil to cover the roots as the rest was in the bottom of the box for some reason. A cactus I ordered had broken apart during shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2019-03-18

Arrived dead.

"Not even in pot. Dirt everywhere! Packaged awfully. Will never buy from again. Not even close to the one pictured on the site. Have pictures for proof"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges