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Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2019-03-05

Sensational Succulents

"The prices were great and the quality of the plants I ordered very impressive. These folks really know how to package plants for shipping, and to ensure they arrive in good condition. My brief interaction concerning a requested shipping date for my order confirmed they also excel at customer service. I look forward to future purchases. "

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5/5

2019-03-04

Very happy customer

"I received my order in perfect condition, very fast shipment.
Thank you!
"

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5/5

2019-03-03

Quality for a fair price!

"Not only was I happy with actual price of the succulents I purchased, but the quality was outstanding. Very healthy and beautiful! My only criticism would be that the box was clearly tossed around by the carried because some of the dirt has been dumped out and was all over the inside of the box. I would suggest putting the '' this side up '' bright red stickers on the box because the printed '' this side up'' on the box was ignored. But it was packed very well and not of the plants were damaged "

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3/5

2019-03-02

"I was a little disappointed in the size of the plants thought they be a little bigger "

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4/5

2019-03-02

It worked out

"Delivery took a little longer than I expected, and the plants were very cold. So far they seem to have recovered, but in my next order I bought a heat pack just in case. Everything was packed well with lots of paper shreds and (biodegradable) poofy things. I'll definitely recommend."

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5/5

2019-02-27

Excellent service,

"plants arrive healthy will order again"


3/5

2018-10-25

Soil too wet

"Plants would've been great but their soil was soaking wet and the plants had some damage due to that."

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4/5

2019-02-24

Great quality succulents

"All three succulents I received were healthy and arrived in good condition. The only issue was that all of them had lost a good deal of soil and I had to add soil to all of them. Otherwise I highly recommend. I’ve had lots of trouble with other suppliers sending unhealthy, tiny plants. "

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5/5

2019-02-23

Everything arrived in great condition.

"Everything arrived speedily and in good condition!"

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5/5

2018-06-22

Didn’t expect my shipment to arrive so quickly, thank you!

"Return customer, always satisfied. "

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3/5

2019-02-23

Candlesticks came bashed about

"Normally I am so satisfied with mountain crest, they are my primary mode of ordering succulents due to their excellent prices and diverse variety of plants. However, on this one particular order, even with the careful packaging, the candlesticks were knocked about and the leaves were wilted and sad. I hope it makes a full recovery. I submitted a “complaint” via email with photos attached on their online system and they asked for photos again in a follow up email. It was like a $2 plant and I’m sure it’ll end up recovering but it seemed like an inefficient process for such a minimal error. Overall though, my experience has been extremely pleasant but this particular order is the one I was asked to review! "

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5/5

2019-02-22

Plants arrived in perfect order

"Cute plants....arrived healthly"

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5/5

2019-02-22

Excellent!!!

"The plants arrived packaged very well and in great shape. I received a nice assortment of different types, styles and colors. They were all healthy and looked great. I followed the instructions on care after shipping and it worked well. I will order again!"

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2/5

2019-02-22

Really Bad Packing

"When my box arrived, i opened it and found a disaster. In the box was a pile of dirt, packing material, empty containers, label sticks, plants and pieces of plants. Very little packing material in box. A poor packing job was obvious. I did my best to salvage the plants."

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5/5

2019-02-21

Mountain Crest shopping experience

"The plants are healthy and arrived in excellent condition. I am very happy with the experience."

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