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Product & services pricing
3.69/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.28/5
Customer service:
4.31/5
Return/Replacement policy:
5.00/5

5/5

2021-11-25

awsome succulents!

"Website was accurate, ordering was easy and my plants arrived on time and looking very healthy."

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4/5

2021-11-25

excellent shipping speed, good condition plants, overpriced

"So for these little itsy bitsy cacti the prices are ridiculous! that's how we get 3.5 to 4 and not 5 stars.
Otherwise, they arrived a day early and were in perfect condition when I opened the box including a nice how to care pamphlet which is much needed in this department! LOL
"

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5/5

2021-11-25

The Best

"I've purchased succulents from here last year...so very satisfied...plants that were chosen and sent were in beautiful condition that's why I came back and ordered more...great selection and timely delivery...Thanks Mountain Crest."

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5/5

2021-11-24

Healthy Grass Lassie!

"Plugs looked vibrant & healthy. Packing was well enough, nothing was damaged. Lil' pots had more offshoots than I imagined. "

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2/5

2018-10-23

Not good at this time...sadly

"Parr of the order arrived broken... the Christmas ornaments had so cheap glue that they broke... I am a currently buyer and this is the first time that happens "

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5/5

2021-11-23

Beautiful plants arrived safely

"The plants that I ordered were in great shape. Fast shipping. I just wish they provided some identification tags in the bigger mixed plugs. "

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2/5

2021-11-23

Plants Damaged

"Two of my plants were damaged "

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3/5

2021-11-22

Arrived a bit damaged

"Ordered 5 plants of various sizes and unfortunately a couple of them were a bit damaged in transit. Will likely need to replace them. First time one of my orders from Mountain Crest was damaged at all, so could just be a one-off. Otherwise, I am happy with the selection and quality of plants available to purchase."

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3/5

2021-11-21

Good plants selections but Rough Delivery

"I’m so glad to receive my 1st order finally on Friday. However, the delivery person didn’t follow the “This way Up” instruction. It was placed on the side of the box, thus, a lot of loose soil was out and everywhere on the plants when I open it. It’s a lot of dusting before I can see it the plants are ok.
The fragile plants such as Sedum Jelly Bean had lots of broken leaves. I felt a bit heart broken whenever I see plants get mistreated. It’s mainly the journey and delivery.
There are couple of mislabeled plants too. So I need to search up your website to confirm their name for a few of the plants. Other than that it’s a great online buying experience.
"

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5/5

2021-11-21

Lovely plants, very healthy.

"easy to order, received quickly in perfect condition."

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5/5

2021-11-20

Great quality and price

"Plants arrived quickly and in great shape. Great value for a bulk purchase! My only complaint is that this company is enabling my plant addiction. "

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5/5

2021-11-17

Adorable little succulent decorations!

"Plant decorations for the tree arrived safely and are adorable."


3/5

2021-11-15

Poor Delivery Service

"FedEx delivery was terrible; inaccurate delivery date estimates, multiple delays, package damaged"


4/5

2021-11-15

30 pack succulent cuttings

"Order arrived and packaged well. I was surprised to see every succulent had a duplicate or triplicate. One succ was damaged before it went in the box. "

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5/5

2021-11-13

Great!

"Packaged well. Quality and beautiful succulents!"

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