ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.28/5
Customer service:
4.31/5
Return/Replacement policy:
5.00/5

5/5

2022-01-30

New customer

"This is my first order and I am very happy with the plants and packaging."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2022-01-30

Plants arrived safe but bone dry

"All the plants were packed well and even though they were bone dry when delivered, after watering and planting they seem to be fine. I happen to see Laura (from Garden Answer) unpacking the boxes of plants you sent they were beautiful and I was inspired. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-28

Great!

"Plants arrived on time, healthy, and well packaged. No complaints. Great products!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-27

Delivered healthy plants

"I received my order in a well packaged box. With packing material and an instruction booklet. I also got one free bonus plant and my plants are doing great a week later!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-01-27

Great Nursery!

"Plants arrived in perfect condition and very healthy. Excellent service and plants. Highly recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2022-01-26

My item came totally destroyed

"These items were not adequately packaged. By the time the plants got to me there was no soil in the pots and the plants were laying on the box alone..My son's bear paw had no leaves left on it and he was so disappointed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-22

Perfect!

"My plants arrived in perfect condition. You do such an excellent packing job!
Thank you so much!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-20

Great Succulents

"The plants arrived in excellent shape and the shipping was very speedy. Love this company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-20

3" succulents

"Full, healthy pots of hanging succulents! Traveled to mt arrived so healthy and beautiful. Mountain crest never fails to amaze me, quality of their plants are high."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-15

Very happy customer

"My plants arrived in perfect condition! I will definite ordering again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-01-12

Came Looking Great

"All plants looked as expected after shipping. Would buy again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-11

Beautiful succulents

"I've been extremely impressed with the variety of succulents I received. This was my first time ordering plants online and was a little skeptical. When the package arrived the plants were still in their pots and nothing was squished. Thank you so very much for the care taken in packing my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-10

Nicely packed

"Plants arrived looking healthy and in perfect condition. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-10

Excellent

"All succulents were of great quality"


5/5

2022-01-09

Great experience

"All was delivered just as described and in perfect condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process