ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2020-11-25

Great!

"My grandma and I are getting into succulents. We did some research and Mountain Crest Gardens was highly rated so we chose them. They were shipping from CA all the way to KS, packaged perfectly, and the succulents were in great shape. I really liked how they sent paperwork that told us which succulents were which and the care they needed. We actually made our second order with some more colorful and rare succulents. We're hooked! Thanks! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-11-20

Great service and Great plants

" thank you for the great sevice and amazing well grown plants. I had ordered the wrong plant and contacted you . Your follow up was quick and I was able to talk to a phone person who changed the order. The plants arrived quickly and were very healthy. The only problem was some dirt spilled out of the pots due to shipping issues. I brushed the dirt off and the plants are fine. Looking forward to growing these plants and ordering more in the spring Thanks for everything. Happy growing, stay safe
Linda
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-11-19

love it

"The little succulents were perfectly packaged, arrived with no damage whatsoever. have since moved them into their permanent gardens and they are very happy, they are all so beautiful, I love the selection I received! I will order again soon, I am very happy!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-11-17

Beautiful & Healthy Succulents

"I was nervous to order succulents online. They showed up true to size, healthy and in great condition. I'll be back again! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2020-11-17

Overall good!

"I placed a fairly large order. Most of them were in perfect condition, but two of the succulents has broken stems, and one has some unattractive brown scars on it. Overall good, but yeah disappointed with two of them sadly. Still only got them recently, I can't speak to their longevity yet"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-10-24

"I ordered 2 succulent plants for my daughter, as a gift. The plants arrived in record time, from California to Michigan, in 5 days, and in perfect condition. Very satisfied with Mountain Crest, and will definitely be ordering many more times."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2020-11-16

Lovely plants, very healthy

"I am always impressed with the plants I receive from Mountain Crest. They're always very healthy, have great color and never have pests. My only complain would be the soil they're potted in which is difficult to remove from the roots prior to repotting. It often has to be soaked off, but removing all the soil is my particular preference and is not really necessary to keep a plant growing and healthy. Overall they provide excellent plants and a really great variety not found in other succulent stores online. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-11-15

Beautiful!

"As always ... my succies arrived in great condition and quickly! I already have another order on the way! MCG is my favorite online succulent spot!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-11-14

Great Nursery

"Delivered fast, great vendor, will buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-11-14

A week to ship to NJ

"It would’ve been 5 stars if I lived closer to California. My shipping date changed from Thursday to Monday (not the fault of the company) and some of the plants suffered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2020-11-13

Shipping took longer than expected

"My order took exactly 7 business days to get to me. Which is not unusual, especially since there’s no post on Sundays, but my plants arrived a little damaged and very dehydrated. I still loved the packaging and obviously I still love the succulents I ordered. Will more than likely reorder but next time I’m going to try and time my order so that it arrives quicker. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-11-12

great succulents

"It is easy to order from Mountain Crest. Plants are well packaged and beautiful that it makes me want to order more. I have ordered probably 10 times or more this year already and all my succlents are thriving and growing very well. I bought Madagascar palm, elephant foot, string of beads, variated string of bead, banana rope, dolphins rope, sedum burro, kalanchoe tarantula to name a few plus more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-11-12

Super fun Succulents

"The plants get a little beat up during the shipping ,but they do bounce back quickly. I love the assortment of varieties and the quick shipping. "

Detailed Review Benchmark + -
Pricing of products and services

5/5

2020-11-11

Love!

"I'm in love with my new additions! Excellent packaging and plant vitality!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-11-11

Beautiful plants, shipped with love

"I ordered plants from two different sources, no comparison in two companies, learned my lesson. Only order from Mountain Crest Gardens"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges