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Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2021-01-07

Awesome succulents

"They came nicely packed!! though the mail man didn’t listen very well to the sticker on box that said this side up so they had dirt everywhere, But my succulents and cactuses were perfect! "

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5/5

2021-01-06

Beautiful little plants!

"My kids gave me a gift certificate to Mountain Crest Gardens. I chose a number of succulents I didn't have. They arrived in good time, packed securely and emerged from their box healthy and ready for their new homes in my garden. Thank you!"

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5/5

2021-01-01

Amazing First Order!

"I heard about MCG from Reddit and different succulent enthusiasts on YouTube. Decided to give them a try and see what the experience would be like rather than buying on Etsy from home/personal businesses. Let me tell you, no stone was unturned!! Their packaging is super thorough and they did not forget the heat pack. All of the plants came with healthy root systems and no pests. This is a professional company who knows their stuff about succulents and cacti. They even included a little booklet on care tip instructions. I trust them 100% and will be ordering again. Thank you!! "

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4/5

2020-12-29

Order dozens of plants

"Order dozens of plants from them. All of it arrived in good condition. Happy with the purchase."

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5/5

2020-12-28

Highly Satisfactory

"The plants are lovely. The only drawback, for me, is that they were not delivered at my home address, as requested. They ended up at a mailbox where they languished until arrangements could be made to retrieve them. Nevertheless, they are OK. Of course, future orders will hinge on whether delivery to home address is available."

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5/5

2020-12-28

My heroes forever!

"MCG pulled off a birthday miracle for me! I placed an order for a birthday present late and figured there was no chance whatsoever my friend would get it in time for her birthday. I ordered it one night before bed, and when I woke up, it had shipped! It was delivered on her birthday! It made my friends day who found out that morning her mom had Covid and had exposed them all to Covid, so they would all be quarantining for both her birthday and Christmas. The plants were also bigger than I thought they would be. They were beautiful! I will be using MCG any chance I get going forward now that I know they exist. Great product, great communication, great everything! My heroes!"

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4/5

2020-12-28

A little topsy-turvy

"Plants arrived on time (thank you!) but it was clear they'd been turned upside down more than once, and much of the dirt was removed from their containers. As a result, the plants looked a little beleaguered. If there was a way to better package them so they can't spill or would be better protected, that'd be great. Otherwise, a great experience with Mountain Crest Gardens, thanks!"

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5/5

2020-12-27

Love My Plant

"The plant was beautiful! I’m thankful for all you do satisfy the customer "

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5/5

2020-12-27

Nice succulents

"Nice succulents just a suggestion if they could be packaged more secure as dirt was everywhere and hard to get off of the plants. Other than that they arrived healthy."

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5/5

2020-12-24

First Time but not the Last

"I placed my first order with Mountain Crest based on a Garden Answer You Tube video. My plants arrived in OH from CA in four days during Christmas, 2020, which was a miracle in itself. They were beautiful and packed so well! Thank you!"

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3/5

2020-12-23

Dirt everywhere, plants falling out, one died

"Four out of five plants arrived alive; after meticulous care for three days it was clear the fifth wasn't coming back. The four that survived were in really rough shape but came back after some care. They ship their plants SO DRY that the soil just falls out everywhere and doesn't keep the plant secure in its pot. I get shipping dry but a little moisture would help keep the soil in place. One plant had all the soil dumped out and actually was pulled from the pot upon taking out the paper packing material and the other two were half full, at best. These are 2 inch pots so there's not a lot of soil to being with. Unboxing got soil everywhere and was quite messy. They have a great selection of succulents but don't expect the plants you receive to look anything like the photos. "

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5/5

2020-12-23

Great plants

"The plants were healthy. Great pckaging."

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5/5

2020-12-19

Great plants and great service

"Great assortment of plants in 9 plant sampler. Plants wonderfully boxed and arrived in perfect condition."

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5/5

2020-12-19

Excellent

"The succulents were package very securely and Tver are really nice!"


5/5

2020-12-18

Great condition

"My plant arrived fine, and I appreciated the care instructions that came with it. Thanks!"