"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"I have received 2 lenses from MPB and both have been as described on the website. I am rapidly developing as sense of trust for this company and will look to them first when shopping in the future for camera gear. Thank you MPB!"
"Fantastic service and a easy process "
“Thank you for the excellent feedback :) ”
"Correct item as described, promptly delivered "
“Thank you for the excellent feedback :) ”
"In addition to receiving my safely packaged/shipped 'as described' product I got a warranty & customer service - so far so GREAT!"
“Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"I was looking for a fly more kit and I found plenty here to choose from and they were in excellent condition at a great price. Im shopping here first always"
“Thanks for the positive feedback regarding your recent transaction with us :)”
"App for selling or trading is simple and intuitive, their pricing is very competitive. Every camera or lens I've bought arrived promptly in as-described condition or better. Their service is personal and professional. I recommend highly. "
"I was somewhat skeptical about selling my used digital camera gear, I mean it couldn't be that easy to get a quote, ship it to them and then have the payout match the quote, right? But the entire process was a piece of cake. The payout was exactly what they quoted me, and shipping couldn't have been easier. If you are looking to avoid the hassle of selling your gear yourself or doing a trade-up, you can't do better than the folks at MPB. A new happy customer!"
“Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :) ”
"Fast order processing with fantastic updates! Product was exactly what I was hoping for! Excellent!!!"
“Thanks for the positive feedback regarding your recent transaction with us :)”
"I have found MPB.com to be an excellent company to buy used camera gear from and sell used gear to. Their descriptions of the gear for sale are very accurate and helpful. I have sold several expensive cameras and telephoto lenses and bought several cameras and lenses. All the transactions went smoothly, the items I bought were shipped quickly and well.
I also found that MPB offered higher prices for gear I was selling than either B&H or KEH offered, and the prices for gear I bought was very competitive as I remember.
I had some questions regarding an expensive lens I sold (what accessories to include, how to characterize the usage on a camera, etc.), and the MPB staff phoned me and were very helpful, resulting in an upgrade in the price I got for the camera.
I definitely recommend dealing with MPB.com
"
"very good item , fast delivery !"
“Thank you for the excellent feedback :) ”
"Camera shipped quick. All contents as described. This was my first experience with MPB and it was a great one."
“Thank you for the kind feedback and for trusting us with your first order. We're really glad to hear that you were pleased with our service and the item you ordered and we look forward to future transactions with you :)”
"MPB made it extremely easy to sell my gear. Communication was great, and the whole process was effortless on my end. "
“Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :) ”
"I order a Canon EOS 5DS camera as well as lens and battery grip. I received them in a matter of days by Fedex. They were well packed. This was my third order. Sorry to say,but the camera stopped working and I plan to return it for repairs, but I don't expect any problems"
“Thanks for the positive feedback regarding your recent transaction with us. Our Customer Experience team will be happy to assist you in setting up a return for the camera. ”
"I enjoyed amateur photography most of which was outdoor or landscape. I wanted to exchange some of my equipment to expand my photographic reach through the use of a drone. MPB made this possible by offering me a reasonable price for my equipment in exchange for very little outlay for the drone I was looking for. Their equipment was listed as like new and that is exactly what I received. I am very pleased with the deal I received and am enjoying my new found hobby. I am currently studying for my Part 107 certificate to become a commercially rated drone pilot."
“Thank you for the kind feedback and for trusting us with the sale of your equipment. We're really glad to hear that you were pleased with our service and we will look forward to future transactions with you :) ”
"I have made MPB my go to camera store for equipment from video to still. I can easily find what I need, I’ve learned to trust there used rankings and I just feel I have choices in my purchases. The trade in system is easy, and quick with the new item shipped out pretty quick, great turn around time. Customer service is great and their return policy as well as how quickly they can get my return and in my case, take care of my exchange. They’ve won me over. "
“Thank you for the kind review and your continued business. We're really glad that you are happy with our services and look forward to your next transaction :)”
A rep from mpb.com, amk006, has responded:
“Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future :)”