"I ordered an item that had a 2 weeks ETA, then due to some reason the ETA was changed to 3 weeks. I called MRO and the customer service representative helped me to find the same item with a faster delivery date. I ended up reciving the item in 1.5 weeks. "
"The customer service in online chat helped me with my questions. Not only did the service exceed my expectations, but the product itself is of excellent quality. I also like their free shipping."
"This is supposed to be a B2B site. I used a business credit card with the correct shipping and billing address and there should be no issues. My ordered was cancelled and they sent an email saying they want a picture of my face holding my ID. What in the world does that do? How many business owners have credit cards matching their personal house instead of business address? Extremely sketchy and I don't know what they would do with my home address and a picture of my face. Second issue is that they are constantly showing 6 available but a nano-second after you order the last 6, they show another 6 available."
"I GOT SOME LEESON MOTORS FROM THEM AND THEy ARRIVED NEXT DAY AIR NO PROBLEM"
"I ORDERED A BUNCH OF V-BELTS AND MOST OF THEM CAME THE NEXT DAY. THE ONE THAT DIDNT COME WAS OUT OF STOCK AND THEY OLD ME ABOUT IT THAT SAME EVENING SO THATS FINE"
"so far I have only good experience with the company"
"MY ORDER WAS LATE SO I CALLED THEM TO FIND OUT WHERE IT IS AND THEY PUT ME ON HOLD FOR 15 MINUTES TOSAY THE MFG IS READY TO SHIP. THE LIED ABOUT HAVING IT IN STOCK AT THERE PLACE. FINE, WHEN WILL THEY SHIP IT. THEY SAID THEY WOULD GET BACK TO ME AND NEVER DID.
5 CALLS LATER OVER 6 DAYS AND ALL THE SAME. WAIT 15 -20 MINUTES ON HOLD, WE WILL GET BACK TO YOU AND NEVER DID WAITING TO TALK TO A MANGER AND SAME THING. ON HOLD , NEVER GET BACK TO ME. HOW DO THEY STAY IN BUSINESS ??? BEWARE !!!!!!!!!!!"
"My order arrived damaged and I asked for an exchange. A unit was sent to me in a timely manner. Very good service."
"The customer agent I spoke to was very friendly and patient. Help me place my order over the phone."
"Good products, very good company, fast shipping, and friendly customer service"
"Not our first order from MRO Supply. Will order again as the need arises."
"Purchase from MRO pretty often, always happy with my orders"
"Good service and prompt delivery."
"the item i ordered was exactly as described and what we needed, quick service and delivery. Would order here again if needed in the future."
"Provided great pricing, accurate order processing, and timely delivery. I recommend MRO for your electronic needs."