"On 8/25/21 Placed an order for 4 cases of Sqwincher hydration ice pops. Called at least 10 times for status on order. I was told I would receive an email informing me of status. Never did I receive an email even after calling about it. When I told them about it and forcing them to verbally agree to email me they didn’t. So now on 9/22/21 I have canceled my order and have my fingers crossed hoping I’ll get my refund back. Really not hopeful because they told me they would process my return and they lie a lot."
"I found bearings at my local retailer for double the price, definitely a steal. Do order with time, shipping takes longer than one week. Overall happy with my purchase and will be buying from MRO more often."
"Ordering was easy products were correct and all was a great experience.
Definetaly will return there"
"We were looking for a shop fan and MRO had prices that were half everyone else's and with free shipping. Such a good deal that we bought two!"
"Online chat answering all questions.
I found products with reasonable price and extremely fast shipping. Also a bonus of a photo of product as it left the warehouse. "
"Great company to do business with. Transaction went smooth and quick!"
"Ordered a part. Basic Shipping is called “expedited.” I saw an quick email for a label created with USPS. That is certainly not “expedited,” especially with today’s post office. I sent commo that I would prefer FedEx ground. “Alex” wrote back promptly stating that they would attempt to honor the request. I was pleasantly satisfied with this. A few days later, and no updates, I sent an email asking for status update. No response. Then a week later, a refund notice from “TabcoTech”—stating that “customer requested cancellation”. Is this a parent company? MROsupply some kind of empty DBA? That became interesting. I never requested cancellation. About the time I wrote this review, I was contacted with an apology stating that there was a mis-communication in the office and the part didn’t actually exist. They offered to send what they had..short shelf life…yesterday. I declined because I had to source elsewhere. I wonder if the other parts they show in-stock really exist? These are the facts— with some of my speculations. Buyer beware. I increased to two stars because they made an attempt, now two weeks later."
"Found products at a good price, shipped very fast. Nice quality."
"MRO is one of the best vendors out there. Use them all the time."
"MRO has consistent outstanding service with number one telephone
support which are a rarity these days."
"I was very pleased with the competitive prices and the decent service, shipping time was also good"
"Products that I purchased was difficult to find available, MRO Supply Confirmed availability and kept me up to date on the status of my order. 5 out of 5"
"Every time I order motors from MRO - they come super fast"
"Satisfied with products and service that the company provides"
"MRO has quite fair prices and good stock, the communication is also on the decent level. One of the best places to find tooling."