"Mwave failed miserably in customer service. I placed an order for a $700 computer, provided my credit card, provided my shipping and billing address, and they couldn't verify the card using the address information provided. They sent me 2 emails confirming the order, two emails saying there was a problem and the order was on hold, two emails asking for the bank authorization phone number (I responded to one of them, although I can't understand why they can't find that themselves), two emails saying they want further confirmation using an 800 number that wasn't on their web site, and I about had it. It smelled like my credit card was being lifted -- I've been down that road before. I've experienced this same sort of activity the last time my credit card was compromised, and I wasn't about to do it again.
I emailed them telling them to call me (I gave them a phone number) or I would be canceling the order. So, they canceled the order.
Duh.
What idiots. I cannot and will not ever deal with Mwave again, and I highly recommend that any reader of this post reconsider any activity with Mwave. They have a big problem with credit card processing, and they have victims to prove it (read earlier posts from other disgruntled credit card victims on this site).
"
"I highly recommend Mwave.com to purchase T.V. "lamps". The price was very reasonable, even with 2 day shipping. The lamp was easy to install in the TV & it worked!
Thanks Mwave!
Brenda"
"Fast and easy also easy to find website "
"Awesome. Item was "WAY" more inexpensive than other online vendors ... forget about manufacturer and stores... Shipped very quickly and received the same week."
"Was a very good experienceAW"
"Cheap price, fast shipping, and it works nicely. Mwave.com you are are one handy site."
"Great value!
I've had this laptop for three days, and think it's great!
Summary:
Pros:
- Price! 299.99
- Lightweight
- Clean and understated design
- Battery life is good
"
"I ordered a 32 in. television from mwave.com and received my order about a week later. When I got the delivery, I notice on the side of the box there were some footprints on it like someone had step on it, be it the shipping company or whoever.
After I took the tv out of the box and plug it in to see if it works, I notice right away that the power on button did not work!!! But when I use the remote it turned on. Well anything minor like that is still is unacceptable. So I call customer service about this problem and they said that in order for me to exchange my tv I would have to pay for shipping and handling!!! That is so bogus! Shipping would be well over 100 dollars and with that amount of money more I could of bought a better tv! This is not fair, if customers had a defect product, we the customers should not pay for anything at all!! I will never use this website ever again I suggest anyone reading this should not either unless you want some sorry customer service and them cheating you of your money!!!"
"We have used MWave now twice and they have been great to deal with.We were kept notified of every move our merchandise made. Merchandise was processed and shipped in a more than timely manner."
"Good product at cheap price, packed well and shipped quickly. I will definitely do business with them again."
"The shipping was amazingly fast! The product (LED light bulb) arrived exactly as described on the web site. "
"The item is listed with SLIDING RAIL option, pick it. Never received the rail. Called to have the answer that there is no rail"
"Mwave sells good products at low prices."
"Excellent prices and quick shipping in good quality products. What else can I say. A++++ all the way"
"ive been using mwave for years they always get me my products fast. i have never had a problem with them. i will continue to use them for many years to come."