ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2011-11-21

"Great!
I could not find the tv lamp any cheaper any where else.
It was very easy to sign up and order. And it was shipped out right away.
It arrived in 3 days and I can now enjoy my big TV again. I was also provided a return label so I can send the old lamp back to be recycled!
Thank you Mwave!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-20

"I am very pleased with this video card it not only works great but the price wasn’t bad either."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-19

"Prompt shipping, brand new product - well packaged - met my expectations"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-19

"Websitw was easy to shop. Products were priced right. Quick shipping and would highly recommend. Would definately do business again. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-19

"Very smooth transaction and prompt attention. Unlike thr OTHER company I used last time. Now I know where to go."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-19

"I had an excellent experience. I will continue shopping on Mwave."


4/5

2011-11-19

"Sp far everything is fine. The TV works great and the shipping was fast. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-11-18

"Ordered a watch, shipping was relatively slow but I did get it. However the watch was defective. I called, was immediately placed on hold rather rudely, then I explained the issue and wanted a refund. The CSR (female) said okay and that I should see an email shortly with return instructions. I got the email and nowhere did it have a return label.

I called back and again was asked to hold but I said "not yet, don't put me on hold, let me explain my issue." She said "no sir you have to wait" and without even letting me respond, she placed me on hold. After that, it was attitude, attitude, attitude. I mean seriously, that speaks volumes for their lack of quality when they can't even hire decent people who can talk in respectful tones.

She stated their policy is not to provide return shipping even on a defective product. This is a first for me with over a decade of online shopping. However, as a "courtesy" to me and a one-time deal, she'll go ahead and give me a return label. Trust me, this will be a one-time thing because I will never purchase anything from mwave again.

edit: Just looking at some of these previous "positive" reviews, none of them have written any other legit reviews. Something is fishy about that.

edit again: These are such bogus positive reviews! No legitimate company that does not even offer return shipping on DEFECTIVE items and has HORRIBLE customer service should have such high ratings! Don't fall for the fake reviews people!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-11-18

"Good prices, rapid delivery and very good follow up services [tech support]."


2/5

2011-11-18

"Although there were no problems associated with my purchase from Mwave, the delivery company, UPS, was a MAJOR problem. I loathe UPS; they are the worst shippers, at least where I live. I was at home when delivery was attempted, but they did not even bother trying my front door. I checked the online tracking status and it showed the package had been left at my door. But it had been left at my door. Rather it had been left out at the common mailbox area, in plain view of anyone simply walking by. Had I not checked, it may have been missed and subsequently stolen. I HATE UPS, and in the future I will take delivery options into account when making online purchases. If UPS is the only option, I may decide to by from someone else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-18

"Customer service is quick and good."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-18

"I have been dealing with Mwave for many years and have never had a bad experience with them. The products work as advertised and they are always available to answer questions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-11-16

"Great! I feel I saved alot of money on this part as the Panasonic website wanted almost $200.00 more! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2011-11-16

"Very nice product especially for the value... Process was straight forward. Don't have it shipped anywhere except the billing address otherwise it's a bit of a hassle but glad they verified everything i guess. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-16

"Lamp was exactly what I needed. It was easy to replace and had my television up again in no time. The hardest part was finding a screwdriver!"